Quality Coordinator

We are global, we are impacting the lives of millions every day, we are making a difference!

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites. 

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.

Job Description

Job Overview

The Quality Coordinator understands and applies standard operating procedures, test methods, manufacturing instructions, lab practices, and the Quality Management System to ensure that processes are carried out in a carefully controlled manner to produce quality products and retain customer satisfaction. 

Job Dimensions

• Operate sophisticated lab equipment and make fact-based decisions regarding product quality.
• Ensures that products produced meet all work order, quality, customer and internal specifications.
• Oversees material testing per specification, records test results and dispositions material as pass/fail per results.
• Identifies non-conforming material, communicates findings, and processes paperwork to accurately track, identify, and quarantine according to procedures.
• Maintains accurate data, record keeping and filing from work order initiation throughout the process to final review and closure.
• Maintains housekeeping standards in the Quality Department and other areas as appropriate.
• Leads QA Product Safety Team
• Accurately performs duties according to procedure to execute test methods, product specifications, design reproduction orders, work order reports and other required functions.
• Utilizes computer for assorted tasks to include job history file production, non-conforming report entry and verification of received materials.
• Assists Quality and Technical personnel during job history investigations and material studies.
• Submits product samples and/or certifications to customers and Amcor Sales and Technical personnel, as required.
• Provides support to the manufacturing floor to aid in the efficient production of quality products.
• Assists in the training of quality and production personnel to include the accurate performance of test methods, work instructions and standard operating procedures.
• Database administration and management, Customer Non-Conformance management for Suppliers, Material Hold (Internal), Internal audit, and various other systems.
• Coordinate the various tasks and projects of the Quality Technicians.
• Leads supplier and customer quality audits.
• Participates in the resolution of quality issues, to include: Customer complaints, raw material defects, work-in-process issues, and procedural and regulatory issues.
• Maintain the Quality Documentation System and assist in the development and implementation of procedures, work instructions, forms, etc.
• Perform other duties and accept additional responsibilities as assigned by Quality department management.

Principal Accountabilities

• Ability to communicate mechanical or quality issues to supervisors, operators, Quality and Technical personnel. 
• Ability to read specifications and instructions and fill out proper documentation and quality forms in English.
• Well-developed interpersonal skills for functioning effectively in a team-based environment. 
• Math skills equivalent to high school level for calculating formulas and measuring products.
• Clear understanding of and ability to employ measuring tools (Tape measures and rulers), including conversion of results to metric or standard units.

• Ability to perform computer data entry, manipulation and retrieval functions.
• Ability to maintain continuous attention to details and accuracy in job performance.
• Capable of self-direction, ability to work productively unsupervised.
• Oversight of Lab Equipment PM’s

Major challenges & complexities

• Ability to present a professional image while conducting onsite inspections or surveys at vendor's or customers locations and assisting in on-site customer audits
• Troubleshooting skills to assist in implementing solutions to resolve corrective actions 

Relationships

Internal

• Operations
• Quality
• Sales
• Customer Service Representatives

External

• Customers
• Raw Material Suppliers
• Vendors
• External Auditors

Qualifications/Requirements

Formal Qualifications and Experience

• Minimum of 3-years experience in a manufacturing environment with responsibility for quality products 
• HS diploma or equivalent/Technical experience

Knowledge/Skills/Abilities/Behaviors

• Vision requirements of the job include close vision, distance vision, peripheral vision and ability to adjust focus to perform all functions safely
• Ability to read/see/visually discriminate up to 1/16 of an inch
• Must have the ability to distinguish color, must pass a color blindness test.

Amcor Leadership Framework

• Driving for Results
• Customer Focus
• Influencing Others

Physical Requirements & Working Conditions

• Regular attendance.
• Frequent interaction with others.
• Ability to sit up to 50% of time.
• Ability to communicate both written and verbally.
• Office environment.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 9 days per year and may be slightly higher by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)