Full-Time
Benefits Specialist
Third Party CS
Employee benefits guidance and support
Compensation Overview
$25k - $75k/yr
+ Performance bonuses
Remote in USA
Remote
Category
 People & HR (1) |
|---|
Required Skills
Customer Service
Requirements
- Strong communication skills.
- A positive attitude and willingness to learn.
- Dependability and self-motivation.
- Comfort speaking with people over the phone and Zoom.
- Organization and attention to detail.
Responsibilities
- Assist union members with benefit-related questions.
- Educate members on available coverage and programs.
- Support enrollment and claims processes.
- Build relationships with members and their families.
- Maintain accurate documentation and records.
- Coordinate with internal teams to resolve member concerns.
- Provide customer support and follow-up.
Desired Qualifications
- Customer service experience is helpful but not required.
- Experience in benefits administration is helpful but not required.
Third Party CS helps employees understand and use workplace benefits. Its advisors answer questions, explain available options and support workers who may find insurance, enrollment and benefit processes difficult to navigate on their own. The company serves people connected to large employers while operating independently from the employers and benefit carriers it discusses. Third Party CS is a benefits-support service rather than a general customer-service outsourcer, with its value centered on accessible guidance and individual assistance.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A