Full-Time

Head of Category

Growth & Emerging Clients

Posted on 11/1/2024

dunnhumby

dunnhumby

1,001-5,000 employees

Customer data analytics for retail marketing

Data & Analytics
Consulting
Venture Capital
Consumer Goods

Senior

London, UK

Flexible working options may be available.

Category
Growth Marketing
PR & Communications
Growth & Marketing
Requirements
  • Someone who has a proven track record of managing large and complex client portfolios and is passionate about working in Retail Media with the UKs largest retailer.
  • Passionate about and able to build high growth commercial strategies and deliver stretching financial targets, should have strong commercial acumen and ability to manage budgets and forecast.
  • Experience of building and leading a high performing, engaged and fun team who live the dunnhumby values.
  • Strong stakeholder management skills – a team player with an ability to build trusted internal and external relationships.
  • Experience working with retailers and/or brands.
  • Passion for Retail Media and Tesco Media & Insights platform products and services.
  • Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual sales targets.
  • Strong experience of team management.
  • Demonstrated ability to lead and own client relationships.
  • A breadth of sales experience within retail, media sales and / or agency environments.
  • Results-driven, self-motivated and highly goal-oriented in order exceed targets.
  • Confident communicator and presenter, comfortable in fast-paced environments.
  • A consultative style with the ability to understand clients’ business needs and position solutions in a timely and personalised way.
  • Extensive knowledge of brand, performance & digital marketing ecosystems and performance metrics.
  • A team player with the ability to collaborate with internal departments and teams.
Responsibilities
  • Own accountability for the management of your team’s sales pipeline & forecast to ensure ambitious quarterly and annual revenue targets are hit or exceeded.
  • Own accountability for top 50 clients in your book of business, working with your team on the delivery of end-to-end media sales, driving best-in-class ways of working with the client, identifying where self-serve v managed service is appropriate.
  • Lead your team with a motivational and inspirational attitude; own responsibility for day to day management of your team, accountable for performance, development and professional satisfaction.
  • Manage risk effectively, provide visible and consistent leadership on our Values and Code of Business Conduct and act where you see issues.
  • Protect our team by ensuring they have the skills and all training needed.
  • Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself & your team to the highest standards.
  • Pitch confidently, presenting proposals/business cases to clients at a senior level with your team.
  • Drive adoption of self-serve and digital first solutions.

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to maintain privacy. Its services include media solutions, customer insights, and personalized marketing strategies, all aimed at improving customer engagement and driving sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through data-driven insights.

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1989

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Real-time data analytics partnerships enhance dunnhumby's market adaptability.
  • AI-powered tools position dunnhumby as a leader in competitive retail analysis.
  • The Retail Innovation Network fosters collaboration, boosting innovation in retail technology.

What critics are saying

  • Departure of key media team member may disrupt dunnhumby's media strategy.
  • Challenges in integrating startups with enterprises could misalign innovation goals.
  • Data privacy concerns may arise from partnerships, affecting client trust.

What makes dunnhumby unique

  • dunnhumby leverages AI to optimize product selection and inventory management.
  • The company offers a unique Competitive Threat Evaluator for strategic market insights.
  • dunnhumby partners with startups through its Retail Innovation Network to drive retail tech.

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