Full-Time

Senior Lead Process Analyst

Posted on 9/24/2025

CenturyLink

CenturyLink

10,001+ employees

Global telecommunications and IT services provider

Compensation Overview

$103.7k - $152.1k/yr

+ Bonus Structure + Comprehensive Benefits

Remote in USA

Remote

Category
Business & Strategy (2)
,
Required Skills
Visio
Data Analysis
Requirements
  • Experience with system integration support is required
  • Experience utilizing Visio is required
  • Experience solving business problems that involve systems and process changes
  • Experience sourcing, analyzing and using data to solve problems
  • Customer experience mindset and ideally experience interfacing directly with internal business partners
Responsibilities
  • Lead the implementation of the Enterprise Inventory systems for Lumen Technologies
  • Involved in the full systems development lifecycle and is responsible for creation and maintenance of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials), as required for the program
  • Provide assistance and/or lead application development project deliverables, based on stakeholder business requirements
  • Manage job and project requirements so that projects are completed on time, in scope, within budget, with minimal defects.
  • Provide required business and/or technical support for both project and production related activities.
  • Assure compliance to required standards and all necessary approvals have been obtained throughout the project lifecycle.
  • Interfaces with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions).
  • Accountable for all aspects of testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production and UAT defects are realized
  • Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing culminating with implementation checkout and post implementation support
  • Coordinate and drive the delivery across IT and Business partners in a multi-system environment through the SDLC – requirements, architecture, design, development, testing, deployment, and support
  • Review, document and publish the Architecture, interfaces, and design documents based on sessions with IT and Business partners and existing artifacts
  • Translate business requirements to software specification and requirements.
  • Work closely with senior management, analyzing long-term business goals and suggesting ways the organization might achieve these goals with technology
  • Influence, negotiate, build consensus, and align with peer engineering, product, business teams and vendor partners on solutioning and implementation
  • Provide industry knowledge, experience, and best practices to help the team stay ahead of the curve in keeping our technology stack cutting edge
Desired Qualifications
  • Experience with any of the following systems is a plus: PRO, ASRI, TIRKS, LIMS

CenturyLink, now known as Lumen Technologies, provides telecommunications and IT services for businesses and government. It offers voice communications and network services such as VoIP, SIP Trunking, hosted VoIP, SD-WAN, MPLS, and IPVPN, along with cloud and IT solutions like Big Data as a Service, IoT, and cloud management across hybrid, private, and public clouds. It differentiates itself by offering a broad, integrated portfolio that combines traditional communications with modern network and cloud services at scale, backed by global data centers and infrastructure. Its goal is to help customers communicate, connect, and digitally transform through secure, scalable, and manageable network and cloud solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

Monroe, Louisiana

Founded

1930

Simplify Jobs

Simplify's Take

What believers are saying

  • Sold ILEC business in 20 states to Brightspeed for $7.5B in October 2023, focusing on enterprises.
  • Divested EMEA operations to Colt for $1.8B in November 2023, streamlining core clients.
  • Higher-margin security, cloud, IP, UC services generated $4.5B revenue in 2023.

What critics are saying

  • Tycko & Zavareei lawsuit over Quantum Fiber 'Price for Life' false ads erodes trust now.
  • 940 Mbps fiber speeds lag Verizon Fios 2.3 Gbps and AT&T 5 Gbps, losing SMB share.
  • Legacy copper reliance forces FCC-mandated fiber migrations without rival scale by 2028.

What makes CenturyLink unique

  • Lumen Platform integrates global fiber, edge cloud, and security for 4th Industrial Revolution apps.
  • Quantum Fiber delivers high-speed fiber services to residents and SMBs via CenturyLink brand.
  • 450,000 route miles fiber network supports enterprise high-performance networking worldwide.

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Benefits

Health Insurance

Life Insurance

Remote Work Options

Flexible Work Hours

Performance Bonus

Company News

Business Wire
Apr 2nd, 2024
1Stwest Ma Names Bryan Taylor As A New Managing Director

EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Bryan Taylor as a new Managing Director. Bryan will focus on Telecom, Cloud Technology, Cybersecurity, IT Services, and AI, sectors where Bryan has 25 years of experience as an accomplished deal execution leader in buy and sell transactions.Previously, Bryan worked as a financial analyst for Century Telephone Enterprises (a.k.a. CenturyLink and Lumen). After an initial six years mastering the telecom sector, Bryan joined CenturyLink’s M&A team to facilitate carve-out acquisitions of access lines. Over 22 years on CenturyLink’s M&A team, Bryan participated in acquisitions and divestitures with more than $80 billion in deal value, during which Bryan led the transformative acquisitions of Qwest and Embarq. Moving into data centers and managed services, Bryan led the acquisition of Savvis

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1Stwest Ma Names Derek Koecher As A New Senior Advisor

EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Derek Koecher as a new Senior Advisor. Derek will bring his decades of M&A expertise to help guide 1stWest M&A’s clients through complex carve-outs, buy and sell transactions, growth strategies, and negotiation of transaction compensation for founders and executive teams.With a distinguished background in leadership roles at Fortune 100 companies such as Verizon (NYSE:VZ) and CenturyLink, Derek has facilitated over $100 billion in deal value across a wide spectrum of transactions. His journey began as a risk manager for a startup wireless communications company, before he advanced to pivotal roles in international telecom. Among his accomplishments, Derek played a key role in raising the largest VC-backed deal in Latin America as well as transformative acquisitions, including the sale of CenturyLink data centers, carveouts in towers, SaaS providers, and cyber security. Derek's recent focus on AI, Language Model (LM), mobility, fiber, and SaaS springs from his deep-rooted understanding of media, technology, and telecom.“Derek is among the most sought-after advisors for transactions in the hottest M&A sectors today, from telecom and SaaS to AI,” said Ted Rieple, 1stWest M&A’s Managing Partner. “Derek brings a sterling reputation to our firm, earned from his decades of service to many of the most well-known corporations in North American

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CenturyLink is regularly expanding its Fiber Gigabit Internet network that can deliver Internet speeds up to 940 Mbps.

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