Full-Time

Functional Support Analyst

Posted on 11/13/2024

Booz Allen

Booz Allen

Global consulting in strategy and technology

Data & Analytics
Consulting
Government & Public Sector
Cybersecurity
Defense

Compensation Overview

$51.6k - $105kAnnually

Junior, Mid

Scott AFB, IL, USA

Periodic work from Booz Allen or client site facility.

US Top Secret Clearance Required

Category
Customer Experience
Customer Support
Customer Success & Support
Requirements
  • 2+ years of experience with providing functional support for DoD information systems
  • 2+ years of experience with triaging and troubleshooting IT issues
  • 2+ years of experience with tracking and reporting issues using DoD ticketing systems
  • Ability to communicate technical information and propose solutions to clients
  • Secret clearance
  • HS diploma or GED
  • Experience with supporting MAF C2 systems, including CAMPS, GDSS, GATES, or MEIS
  • Experience with working independently and in cross-team situations
  • Bachelor’s degree
  • DoD 8570 IAT II Certification, including CompTIA Security+
Responsibilities
  • Offer comprehensive insight, problem-solving, and implementation guidance in support of defense information systems.
  • Apply a functional understanding and technical expertise to propose and implement solutions for a wide range of challenges with varying levels of complexity.
  • Operate both independently and as a member of a cross-functional team and solve problems with minimal to no guidance.

Booz Allen Hamilton provides consulting services focused on strategy, technology, and engineering. The firm works with a variety of clients, including government agencies, corporations, and non-profits, primarily in the defense, intelligence, and civil sectors. Their services help clients tackle complex technical and strategic issues, utilizing their expertise in areas like cybersecurity, data analytics, and digital transformation. Booz Allen's business model includes long-term contracts and project-based work, allowing them to generate revenue while delivering tailored solutions. What sets Booz Allen apart from competitors is their combination of deep industry knowledge and advanced technological capabilities, which enables them to effectively address modern challenges. The company's goal is to help clients optimize their operations and navigate threats while fostering an inclusive and collaborative work environment for their employees.

Company Stage

IPO

Total Funding

$34.6M

Headquarters

McLean, Virginia

Founded

1914

Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic investments in high-growth areas like AI security and space technology offer employees exposure to innovative and impactful projects.
  • Booz Allen's diversified portfolio across commercial and military sectors provides stability and multiple avenues for career growth.
  • The company's venture capital arm allows for a dynamic work environment where employees can engage with startups and emerging technologies.

What critics are saying

  • The competitive landscape in AI and space technology sectors could pose challenges in maintaining a leading edge.
  • Balancing investments between commercial and military applications may lead to strategic misalignments.

What makes Booz Allen unique

  • Booz Allen's venture capital arm, Booz Allen Ventures, strategically invests in dual-use technologies, setting it apart from traditional consulting firms.
  • Their focus on AI security and space automation through investments in companies like HiddenLayer and Albedo highlights a unique blend of consulting and cutting-edge technology.
  • Booz Allen's involvement in both commercial and military sectors provides a diversified portfolio that leverages dual-use capabilities.

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