Senior Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Are you a strategic leader passionate about risk management and operational excellence? Join CHEP North America to lead key aspects of our Risk & Compliance function. In this high-impact role, you’ll collaborate with senior leadership to drive enterprise risk management, ensure global compliance, and promote a proactive risk culture. Ready to make a global impact in a fast-paced, matrixed environment? Explore this exciting opportunity today.

Key Responsibilities May Include:

• Oversee the execution of the enterprise risk management process, ensuring the timely identification, assessment, and reporting of risks across the region
• Partner with risk owners and senior leadership to articulate and assess risks, ensuring appropriate mitigation strategies are in place and aligned with organizational goals.
• Ensure consistent application of the risk management framework, facilitating communication and alignment between regional teams and the central risk management function.
• Drive continuous improvement of the risk management processes, identifying gaps, overlaps, and opportunities for optimization, particularly in partnership with other second-line functions.
• Prepare risk reports for senior leadership, summarizing key risks, mitigation efforts, and emerging trends to provide strategic insights to inform decision-making.
• Support in facilitating risk education and awareness programs, fostering a culture of proactive risk management throughout the organization.
• Lead the Management Declaration process and ensure regional leaders have received relevant summaries and overall submissions are completed on time
• Drive tactical implementation of the business continuity and crisis management frameworks ensuring that the implementations are in line with the business objectives.
• Act as interface with Internal Audit on scoping, planning, review and alignment on findings; and ensuring management responses and actions are well defined and executed timely.

Position Purpose

This is a highly visible role accountable for managing key aspects of the Risk & Compliance function across CHEP North America.  Responsibilities include but are not limited to the Risk Management Framework, Standard Operating Procedures, Insurance Program Management, Fraud Risk Register, Management Declarations, Financial Minimum Control Standards, and Delegations of Authority.  At times, the individual will manage activities that are sensitive in nature, which require sound judgement and discretion.  This individual will report directly to the Regional Risk, Compliance, and Resilience Business Partner Americas to manage Risk & Compliance in North America.

Scope:

• Scope is inclusive of all CHEP North America business units, with best practice collaboration with LATAM.

Key Accountabilities - What you will do:

• Management of the Brambles Risk Management Framework for North America, which includes the bi-annual Risk & Compliance Committee (RCC) with the Executive Leadership Team (ELT).

• Liaison and collaboration with Brambles Internal Audit for CHEP North America audits to participate in planning, scoping, management response and follow-up.

• Liaison and collaboration with Brambles Group Risk to incorporate Group requirements within the Region.

• Direct management and responsibility of the North America property portfolio replacement cost validation.

• Direct management and responsibility of the North America Construction, Occupancy, Protection, and Exposure (COPE) annual validation.

• Responsible for timely and accurate submission of the Management Declarations and Financial Minimum Control Standards for all North America entities with approvals from Regional CEO/CFO.

• Management of the SOP Repository and ongoing support provided to the Quality Organization to maintain the ISO 9001 certification.

• Facilitation, upkeep and management of the Regional Fraud Risk Assessment and Register.

• Facilitation of updates to Delegations of Authority on a periodic basis to drive accountability and efficiency on key decisions made by the organization.

Challenges/Problem Solving:

• Ability to effectively prioritize a multitude of tasks without sacrificing quality.

• Navigating the complexity of a matrix organization with the ability to influence key members of management across the organization.

• Schedule flexibility to support stakeholders in different time zones as needed.

Key Internal Contacts:

• Directors and Functional Department Leaders

• Group Internal Audit

• Group Insurance

• Group Risk

• Regional Risk Owners

Key External Contacts:

• External Advisory Firms

• Outsourced Assurance Providers

Experience & Qualifications - What you will bring:

• Bachelor’s degree in finance, accounting, business, or related field is required.

• Post graduate degree (MBA) is highly desirable.

• Professional accreditations are highly desirable (e.g. CPA, CIA, CRMA)

• Ability to travel domestically on a minimal basis up to 10-15% for business needs.

Experience:

• 7-10 years of risk, internal audit, internal controls or relevant finance experience in roles of progressive responsibility (preferably within a multi-national/FMCS organization)

• Minimum of 5 years’ experience in a managerial role with direct people management responsibility (managing, motivating and developing staff)

• Ability to influence at varying levels of management with a solutions and risk mitigation mindset.

• Flexible, highly organized and proven ability to manage multiple and competing tasks.

• High level of interpersonal skills to develop and maintain strong relationships, establish trust, and influence others.

• Demonstrated proficiency with variety of Microsoft Office applications such as Word, PowerPoint, Excel, and Visio.

Skills and Knowledge:

• Strong personal and interpersonal skills, while maintaining an independent viewpoint.

• Self-motivated and ability to work towards agreed objectives with minimal day to day supervision.

• Ability to manage ambiguity and complexity.

• Methodical, process oriented and solutions-oriented problem-solving skills with the ability to anticipate areas of opportunity in a strategic fashion.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Cross-Functional Work, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mentorship, Motivating Teams, Prioritization, Stakeholder Engagement, Strategic Influence, Strategic Thinking, Talent Development

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].