Full-Time

Operator Success Manager

JetInsight

JetInsight

11-50 employees

Automated fleet management software for aircraft charters


Junior

San Mateo, CA, USA + 1 more

Required Skills
Communications
Requirements
  • 2+ years of proven success as a CSM or Account Manager ideally in a technology company
  • An attitude that gets things done
  • A desire to learn and immerse yourself in a new industry to truly understand the customer
  • Track record of effective onboarding and long-term relationship management
  • Strong problem solving abilities to quickly understand customer's core issues and find creative solutions
  • Possess phenomenal communication and presentation skills
Responsibilities
  • Onboarding and training charter operators
  • Driving adoption and usage of JetInsight's product and managing customer relationships
  • Creating business success goals for operators, and proactively tracking metrics and engagement to ensure operators achieve value
  • Identify opportunities to drive usage and adoption while working with cross functional teams
Desired Qualifications
  • An interest in aviation and/or the travel industry is a plus!

JetInsight is a leading company in the aviation industry, providing top-tier quoting and fleet management software that enhances safety, efficiency, and profitability for aircraft charter operators. The company's competitive edge lies in its automation capabilities, freeing up teams to concentrate on crucial tasks, and its expansive network, which is the largest of on-demand aircraft in the world. This, coupled with its commitment to next-generation software development, positions JetInsight as a frontrunner in the industry, serving hundreds of operators across the United States.

Company Stage

Pre-seed

Total Funding

$140K

Headquarters

San Mateo, California

Founded

2014

Growth & Insights
Headcount

6 month growth

2%

1 year growth

5%

2 year growth

34%
INACTIVE