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Consumer Insights Manager
Confirmed live in the last 24 hours
New York, NY, USA
Experience Level
  • 10+ years of experience in UX Research or Consumer Insights on the client and/or agency side. You will have hands-on expertise and a passion for research and product innovation
  • 5+ years of leadership experience, managing, inspiring teams, and fostering cross-functional relationships across the business
  • Experience leading an inclusive team and hiring unique and diverse talent
  • Deep knowledge of the advertising and ad tech industries. Experience or interest in ad tech, B2B research preferred
  • Strong business acumen, including an understanding of industry trends
  • Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company
  • Track record as a strategic thought leader and contributing to the profitable top-line growth of a consumer-focused company
  • Build bridges across the organization to understand the business deeply. Bring context back to your team and infuse it into their work. Elevate the voice of the customer into a culture that thrives on consumer understanding
  • Partner with the Ads Measurement (Ads Sales Research) team that is providing marketplace positioning and storytelling and data & insights to Sales to close and renew deals (which is distinct from the Ads CI team that is focused on understanding consumers and advertisers to help drive the (ads) product development process)
  • Provide inspiring vision and leadership for your team to set priorities, scale for growth and elevate the team's overall impact
  • Synthesize insights across multiple sources (quant, qual, behavioral, secondary, etc.) into a clear and concise story without getting caught up in analysis paralysis
  • Boldly bring the voice of the consumer into the room in a way that has a direct and immediate impact on the business, even when your points are controversial. You're not intimidated to bring edgy and controversial perspectives
  • Thrive on wanting to know why consumers act and feel the way they do, love sharing this understanding with others, and be known for accurately predicting consumer behavior and reaction
  • You're comfortable rolling up your sleeves to write the occasional questionnaire or discussion guide and add value-adding input at the brief stage
Desired Qualifications
  • Some life or work experience gained outside of North America is a plus
  • Experience in a culture that utilizes big data and AB testing is a plus

5,001-10,000 employees

Subscription streaming entertainment service
Company Overview
Netflix's mission is to entertain the world. The company operates a streaming platform for movies & TV shows and has over 222 million subscribers globally.
  • Free lunches
  • Up to 12 months' maternity and paternity leave
  • Unlimited vacation days, within reason
  • Open working hours (at the California office)
  • Health, vision, and dental insurance
  • Employee stock purchase plan
  • Mobile phone discounts
Company Core Values
  • Inclusion
  • Innovation
  • Passion
  • Curiosity
  • Judgment
  • Communication
  • Courage
  • Selflessness
  • Integrity
  • Impact