Full-Time

Customer Success Manager

German Speaking

Confirmed live in the last 24 hours

Diligent Corporation

Diligent Corporation

1,001-5,000 employees

Flexible GRC and ESG management platform


Senior

London, UK

Required Skills
Sales
Communications
Salesforce
Requirements
  • Fluency in German and English (written and spoken)
  • Experience in enterprise level account management (preferably in SAAS)
  • Experience in sales CRM applications such as Salesforce
  • Excellent communication and presentation skills
  • Strong problem-solving ability
  • High level of resilience and a positive attitude
  • Passionate about technology with a solution-centric mindset
Responsibilities
  • Renew and grow customer accounts
  • Increase client satisfaction with Diligent
  • Provide seamless customer experience through all phases of the customer lifecycle
  • Collaborate internally to represent the voice of the customer
  • Spot, qualify, and pass on expansion leads
  • Facilitate core product and modules with senior stakeholders
  • Build and maintain strong client relationships
  • Seek out client advocacy initiatives

Diligent Corporation offers a flexible GRC platform that integrates governance, risk, compliance, and ESG data into one enterprise-wide source of truth, empowering leaders to make more informed decisions. The platform utilizes automated workflows, centralized compliance management, and a robust solution for ESG reporting to drive greater impact and accountability.

Company Stage

IPO

Total Funding

$35M

Headquarters

New York, New York

Founded

1994

Growth & Insights
Headcount

6 month growth

8%

1 year growth

7%

2 year growth

23%