Account Manager Liaison @ Alphabe Insight

Requirements

Must have excellent communication and interpersonal skills
Strong organizational and project management abilities
Experience in account management or client relationship management
Ability to balance relationship management with strategic project oversight
Detail-oriented and highly organized
Proven ability to manage multiple client accounts simultaneously
Ability to analyze data and prepare progress reports
Problem-solving mindset and professional demeanor
Ability to coordinate with internal teams to deliver solutions on time
Experience in business development or identifying growth opportunities with existing clients

Responsibilities

Act as the primary point of contact between clients and the company.
Manage client accounts, ensuring expectations are met and exceeded.
Coordinate with internal departments to deliver high-quality solutions on time.
Develop strategies to strengthen client relationships and identify growth opportunities.
Monitor account performance, analyze results, and prepare progress reports.
Resolve issues efficiently while maintaining a high level of professionalism.
Support business development initiatives by identifying new opportunities with existing clients.

Desired Qualifications

Experience in Orlando, FL or similar market is preferred
Bilingual in English and Spanish is a plus
Experience with CRM software (e.g., Salesforce)
Bachelor's degree in Business Administration, Marketing, or a related field preferred
Professional certifications in account management or project management (e.g., PMP, PMF) are a plus

Account Manager Liaison