Parts Counter

Posted on 10/26/2023

INACTIVE

201-500 employees

Comprehensive transportation solutions, vehicle sales, and servicing

Company Overview

Transwest stands out as a rapidly expanding transportation specialist, offering a comprehensive range of services from retail and fleet sales to emergency road service, backed by a robust infrastructure of 145 state-of-the-art service bays and a team of certified technicians. The company's commitment to quality and transparency is evident in its customer-centric approach, providing tailored solutions to match specific needs, whether for a single truck or an entire fleet. With partnerships with top industry manufacturers, Transwest ensures access to high-quality trucking options, solidifying its position as a trusted name in vehicle purchasing.

Industrial & Manufacturing

Company Stage

N/A

Total Funding

N/A

Founded

1990

Headquarters

Brighton, Colorado

Growth & Insights

Headcount

6 month growth

↑ 9%

1 year growth

↑ 15%

2 year growth

↑ 15%

Locations

Denver, CO, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Sales

Communications

CategoriesNew

Sales & Account Management

Customer Success & Support

Requirements

High School diploma or equivalent
Direct industry experience selling heavy-duty truck parts through distribution and/or directly to the end user
Knowledge of computers is a must
Knowledge of diesel engines, gas engines, drive train, and suspensions
Excellent verbal and communication skills
Provide outstanding customer service
Bilingual (Preferred)
Detail oriented
Ability to successfully complete a General Abilities Assessment and Post-offer background check, physical and drug screening

Responsibilities

Effectively communicate with clientele to ensure objective, customer needs and sales opportunities meet company standards
Effectively communicate with technicians and outside customer to ensure correct part is ordered
Provide prompt, courteous and accurate service to customers face-to-face or via phone
Maintain familiarity with all inventory products and merchandising programs and ordering systems
Utilize and maintain parts technical resources with most current information
Understand Dealership credit policies
Communicate and help resolve customer complaints and adjustments
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment

Our team is seeking a motivated individual to join the All Truck and Trailer Parts team as a Parts Counter Salesperson. This person is responsible for the retail sales of medium and heavy duty parts to our customers and providing excellent customer service. We serve English and Spanish speaking customers, so if you are bilingual that’s a plus!

All Truck and Trailer Parts, or ATTP, carries all makes of parts for trucks and trailers serving vehicles in construction, landscaping, hauling, municipalities, cattle farmers, homebuilders and more! Conveniently located at the intersection of I-76 and Pecos, we are able to serve the Greater Denver area, the Front Range, and Northern Colorado.

We offer a full benefits package for eligible employees including:

Medical, Dental, Life, and Disability Insurance
401(K) with company match following your one-year anniversary
HSA match up to $800 per year
FSA
Paid Time Off, Sick Time, and 6 Company Paid Holidays
And an Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:

Effectively communicate with clientele to ensure objective, customer needs and sales opportunities meet company standards.
Effectively communicate with technicians and outside customer to ensure correct part is ordered.
Provide prompt, courteous and accurate service to customers face-to-face or via phone.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Utilize and maintain parts technical resources with most current information.
Understand Dealership credit policies.
Communicate and help resolve customer complaints and adjustments.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

Requires frequent sitting and standing.
Occasionally required to stoop, kneel or crouch.
Required to lift up to 85 lbs.
Normal range hearing and vision.
Required manual dexterity and eye-hand coordination for data input.
May be required to operate equipment such as a forklift or manual pallet jack in a safe manner at all times.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

High School diploma or equivalent.
Direct industry experience selling heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Bilingual (Preferred)
Detail oriented.
Ability to successfully complete a General Abilities Assessment and Post-offer background check, physical and drug screening.

JOB DETAILS:

Type: Hourly
Shift: 8:00am-5pm Monday - Friday.
Compensation Range: $22-$28
Bonus Eligibility: No
Reports To: Parts Manager
Closing Date: Open until filled.

Date Posted 08-28-2023

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.