Full-Time

Case Manager

Posted on 12/22/2025

Deadline 4/17/27
S:US

S:US

1,001-5,000 employees

Provides services for homelessness, mental health

Compensation Overview

$45k - $55k/yr

Brooklyn, NY, USA

In Person

75% field work with required travel; driving not required.

Category
People & HR (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Bachelor's Degree in Human Services or related field
  • 2 years’ experience with individuals with mental illness, substance abuse issues and/or a history of homelessness
  • Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System
Responsibilities
  • Provide case management to assigned caseload
  • Develop and monitor individual service plans in conjunction with agency consumers
  • Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
  • Assist agency consumers with problem solving and crisis intervention
  • Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
  • Act as advocate for consumer as appropriate; encourage and support self-advocacy
  • Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
  • Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
  • Documentation of all services in compliance with agency standards
  • Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
  • Liaison to community-based services and groups including civic, social service government, and business organizations
  • Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
  • Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
  • This role is comprised of 75% field work, travel is required, driving is not required
  • Other duties as assigned
Desired Qualifications
  • Master’s Degree in Human Services or related field
  • Bilingual English/Spanish is a plus

S:US provides services and advocacy for New Yorkers facing homelessness, intellectual/developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It supports tens of thousands of individuals and families in New York City and Long Island with about 1,800 staff. The organization offers tailored direct services such as housing assistance, health and behavioral supports, case management, and community programs to help clients achieve stability and long-term well-being. Its goal is to empower underserved New Yorkers to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

Simplify Jobs

Simplify's Take

What believers are saying

  • Perry Perlmutter's 2023 CEO appointment strengthens financial leadership from prior CFO role.
  • Margaret-Ann Cole's 2024 Chief People Officer hire enhances talent management capabilities.
  • NYC government partnerships ensure steady contract revenue for social services expansion.

What critics are saying

  • Nonprofit model limits scalability without massive grant funding increases.
  • Heavy reliance on NYC contracts exposes S:US to municipal budget cuts.
  • Perry Perlmutter's recent CEO transition disrupts strategic execution in 2026.

What makes S:US unique

  • S:US delivers $315 million in services annually to 35,000 New Yorkers facing homelessness.
  • Founded in 1978, S:US provides housing, employment, and recovery services across NYC.
  • 1,800 staff execute eviction prevention and food security programs for vulnerable populations.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Short-and-Long-Term Disability

Paid Vacation

Paid Holidays

Flexible Work Hours

Company News

NYC Health Department
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).

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