Enterprise Account Manager
Posted on 4/4/2023
INACTIVE
ZeroFOX

501-1,000 employees

Proactive external cybersecurity with AI-driven threat detection
Company Overview
ZeroFox stands out as a leader in the cybersecurity industry, offering proactive external cybersecurity solutions that go beyond the traditional corporate perimeter. Their platform leverages advanced AI-driven analysis to detect threats across various web layers, coupled with fully managed threat intelligence services and a dedicated team of threat analysts. This comprehensive approach to cybersecurity, along with their demonstrated ability to swiftly detect and disrupt potential threats, positions ZeroFox as a highly competitive and desirable workplace for those seeking to advance in the field.
AI & Machine Learning
Cybersecurity

Company Stage

N/A

Total Funding

$1.8B

Founded

2013

Headquarters

Baltimore, Maryland

Growth & Insights
Headcount

6 month growth

8%

1 year growth

28%

2 year growth

70%
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Requirements
  • Technology sales/account management experience (cyber security preferred), typically obtain in 5+ years
  • Experience managing and/or selling to enterprise-level clients
  • Ability to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Self-motivation and self-direction
  • Excellent interpersonal relationship skills
  • In-depth understanding of clients and their position in the industry
  • Eagerness to work with new sales to expand the company, clients, and territories
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Basic computer skills; experience with CRM software (SalesForce.com preferred) and the Microsoft Office Suite
Responsibilities
  • Responsible for renewals of the ZeroFox platform
  • Develop a solid and trusting relationship between clients and the company
  • Coordinate the resolution of key client issues and complaints by leveraging the correct internal resources
  • Develop a complete understanding of account needs
  • Anticipate account changes and improvements
  • Manage communications between clients and internal teams
  • Strategically plan to improve client results
  • Collaborate with the sales team to maximize profit by up-selling or cross-selling
  • Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meet all client needs and deliverables according to proposed timelines
  • Analyze client data to provide customer relationship management
  • Expand relationships and collaborate with sales representatives to evangelize ZeroFox within an account
  • Act as liaison between customer and internal business units to manage customer needs