Enterprise Account Manager
Posted on 4/4/2023
INACTIVE
Proactive external cybersecurity with AI-driven threat detection
Company Overview
ZeroFox stands out as a leader in the cybersecurity industry, offering proactive external cybersecurity solutions that go beyond the traditional corporate perimeter. Their platform leverages advanced AI-driven analysis to detect threats across various web layers, coupled with fully managed threat intelligence services and a dedicated team of threat analysts. This comprehensive approach to cybersecurity, along with their demonstrated ability to swiftly detect and disrupt potential threats, positions ZeroFox as a highly competitive and desirable workplace for those seeking to advance in the field.
AI & Machine Learning
Cybersecurity
Company Stage
N/A
Total Funding
$1.8B
Founded
2013
Headquarters
Baltimore, Maryland
Growth & Insights
Headcount
6 month growth
↑ 8%1 year growth
↑ 28%2 year growth
↑ 70%Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Requirements
- Technology sales/account management experience (cyber security preferred), typically obtain in 5+ years
- Experience managing and/or selling to enterprise-level clients
- Ability to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Self-motivation and self-direction
- Excellent interpersonal relationship skills
- In-depth understanding of clients and their position in the industry
- Eagerness to work with new sales to expand the company, clients, and territories
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Basic computer skills; experience with CRM software (SalesForce.com preferred) and the Microsoft Office Suite
Responsibilities
- Responsible for renewals of the ZeroFox platform
- Develop a solid and trusting relationship between clients and the company
- Coordinate the resolution of key client issues and complaints by leveraging the correct internal resources
- Develop a complete understanding of account needs
- Anticipate account changes and improvements
- Manage communications between clients and internal teams
- Strategically plan to improve client results
- Collaborate with the sales team to maximize profit by up-selling or cross-selling
- Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meet all client needs and deliverables according to proposed timelines
- Analyze client data to provide customer relationship management
- Expand relationships and collaborate with sales representatives to evangelize ZeroFox within an account
- Act as liaison between customer and internal business units to manage customer needs