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Kitchen Market Manager
Posted on 1/12/2023
Phoenix, AZ, USA
Experience Level
Desired Skills
Customer Service
  • 5+ years of supervisory food service and Kitchen Manager experience preferred
  • 1+ years multi-unit experience preferred, but not required
  • ServeSafe Certification
  • 2+ years experience in food ordering and inventory management
  • 2+ years experience using scheduling software and hiring/disciplinary action
  • Must be available to work all shifts, weekends and holidays based on business needs
  • Plan, communicates and delegates responsibilities to Kitchen Team Members, in dual kitchens, to guarantee a positive and smooth flow of operations
  • Cultivate and maintain a positive vibe within teams and kitchens
  • Analyze business results and trends in your kitchens; prepare action plans to use your kitchen's food strengths and address areas of opportunity to ensure food service profitability
  • Build a repeatable process to attract and hire the best people to join Gopuff Kitchen
  • Create weekly schedules to meet the needs of the business while managing total labor dollars across your kitchens
  • Maintain all kitchen menu items and recipes, and ensure all Kitchen Team Members are trained to prepare the entire menu to Gopuff Kitchen standards
  • Ensure Gopuff Kitchens operate daily with the ability to offer all items on the menu
  • Follow health & safety standards and maintain a clean and organized kitchens
  • Display a customer-first attitude by training and holding Kitchen Team Members accountable for delivering legendary customer service and top-notch food and beverage products
  • Use existing tools to prioritize communications between the MFC and Gopuff Kitchens
  • Develop knowledge and awareness of current marketing programs, promotions, strategies, and programs; educate all team members
  • Coach and guide Kitchen Team Members to attain operational goals
  • Be an objective observer to identify problems, concerns and opportunities for operational improvement
  • Lead Kitchen Team Members by conducting performance assessments, providing feedback and setting goals to improve team performance

10,001+ employees

Delivery service for daily essentials
Company Overview
Gopuff's mission is to make daily life effortless. Gopuff is the go-to delivery solution for immediate everyday needs. The company is building a modern food delivery service.
  • Comprehensive medical, dental, and vision insurance
  • Optional FSAs and HSA plans
  • 401(k)
  • Commuter benefits
  • Supplemental employee, spouse and child life insurance to all eligible employees
  • Gopuff employee discount
  • Career growth opportunities
  • Internal rewards programs
  • Annual performance appraisal and bonus
Company Core Values
  • Make moves
  • Change the game
  • Sit down, be humble
  • Be the Goat
  • Win together