Senior Manager
Partner Client Operations
Posted on 8/25/2023

1,001-5,000 employees

AI-driven precision medicine through clinical and molecular data analysis
Company Overview
Tempus Labs, Inc. is a leader in precision medicine, leveraging artificial intelligence to analyze vast clinical and molecular data, enabling physicians to deliver personalized, data-driven care. The company's advanced machine learning platform and unique solution sets facilitate the discovery, development, and delivery of optimized therapeutic options for patients. With a focus on extensive molecular profiling, Tempus has developed a robust pan-cancer tumor organoid platform and validated a liquid biopsy assay, demonstrating their commitment to transforming personalized patient care and their position at the forefront of the healthcare industry.
AI & Machine Learning
Data & Analytics

Company Stage


Total Funding





Chicago, Illinois

Growth & Insights

6 month growth


1 year growth


2 year growth

Atlanta, GA, USA
Experience Level
Desired Skills
Data Analysis
Operations & Logistics
  • Bachelor's Degree; Master's Degree is preferred
  • Sharp attention to detail and ability to meet long- and short-term deadlines
  • Strong presentation skills
  • Experience collaborating closely with cross-functional leaders
  • Desire to build and grow a passionate, high-performing team
  • A bias for action
  • Experience managing and growing a team
  • Background leveraging data and analytics in decision making
  • Motivate and lead a team at Tempus that is responsible for delivering projects sold to pharma, research, and consumer companies. This team:
  • Manages all projects from beginning to end, including kick-off meetings, bi-weekly meetings with customers, and close-out meetings
  • Leads client meetings, ensures decisions and action items are clearly documented and tracked to completion
  • Drives escalation and resolution of critical project related issues
  • Reports out metrics to clients on a bi-weekly basis
  • Ensures samples are moving appropriately through the lab and flagging samples at risk as appropriate
  • Manages client relationships across the full client portfolio, owning client retention and satisfaction KPIs
  • Advocate for the client experience across Tempus, working with cross-functional teams to ensure that client initiatives are visible and aligned with company goals, communicate product feedback and client sentiment to internal stakeholders
  • Monitor project health through the effective use of project dashboards and management tools
  • Ensure team member roles and responsibilities are clearly defined to achieve desired results
  • Keep internal stakeholders engaged and informed of progress and potential risks
Desired Qualifications
  • At least 7+ years of project or account management experience at a healthcare company; experience working in or with a lab is a plus