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Full-Time

Solutions Architect

Confirmed live in the last 24 hours

Glean

Glean

201-500 employees

AI-powered search tool for workplace productivity

Enterprise Software
AI & Machine Learning

Compensation Overview

$170k - $230kAnnually

+ Variable Compensation + Equity + Benefits

Junior, Mid

Palo Alto, CA, USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Microsoft Azure
Python
Sales
Java
AWS
Google Cloud Platform
Requirements
  • Software development experience in at least two of the following: Python, Java, Go
  • API and custom data integration experience in a Hybrid or SaaS environment
  • Technical debugging: log analysis, code analysis, end-to-end transaction tracing
  • Networking expertise: a deep understanding of networking, including cloud and on-premise networking
  • Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering
  • Hands-on experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure
  • Security & audit experience: able to fully understand the technical and audit framework of the product and represent it with customer security & audit stakeholders
  • Bachelor’s Degree in Computer Science or equivalent with at least three years of industry experience or Masters in Computer Science or equivalent with at least 1 year of industry experience.
Responsibilities
  • Establish and maintain your role as the customer's primary technical advisor. Think of yourself as the CTO of the customer relationship.
  • Work with customers to onboard new data sources and implement custom integrations of Glean into their work environment and business application architecture
  • Build and provide tools, templates, and documentation for customers to leverage in integrating with Glean based on their business application stack
  • Identify opportunities with the customer to expand the use of Glean within their business application architecture
  • Provide training and guidance to customer technical resources to enable them to manage, support, and extend Glean in their environment during onboarding
  • Align technical plans with customers and Glean Customer Success to ensure priorities between Glean and the customer are fully aligned and executed against
  • Assist with issue identification, troubleshooting, and remediation for your assigned customers through resolution
  • Work with Product Management and Engineering to drive improvements to the product helping customers expand their adoption of Glean
  • Be an active member of the Glean customer technical community

Glean enhances workplace productivity by providing an AI-powered search tool that works across all applications within a company. This tool utilizes deep learning-based Language Models to understand natural language queries, allowing users to find information more easily. It continuously learns from the specific language and context of a company, improving the relevance of search results without manual adjustments. Additionally, Glean offers a chat assistant that can provide answers, analyses, and summaries from various company documents and communications, further increasing efficiency. Unlike many competitors, Glean's focus on natural language processing and its ability to adapt to a company's unique context set it apart. The goal of Glean is to streamline information retrieval in the workplace, making it accessible and efficient for all types of organizations.

Company Stage

Series D

Total Funding

$355.3M

Headquarters

Palo Alto, California

Founded

2019

Growth & Insights
Headcount

6 month growth

36%

1 year growth

99%

2 year growth

205%
Simplify Jobs

Simplify's Take

What believers are saying

  • Glean's expansion into Bengaluru and plans to hire 300 employees indicate strong growth and investment in global talent.
  • The appointment of industry veteran Tamar Yehoshua as President of Product and Technology suggests a strategic focus on scaling and innovation.
  • Glean's AI capabilities, such as breaking down information silos and enhancing internal search functionality, can significantly improve operational efficiency and decision-making for clients.

What critics are saying

  • The competitive landscape for AI-powered enterprise search tools is intensifying, with major players like Google and Microsoft making significant advancements.
  • The complexity of integrating AI into existing workflows and data systems can slow down adoption and impact user satisfaction.

What makes Glean unique

  • Glean's AI-powered search tool leverages deep learning-based Language Models (LLMs) to understand natural language queries, offering a more intuitive and efficient search experience compared to traditional keyword-based search engines.
  • The platform's ability to continuously learn from a company's unique language and context without manual fine-tuning sets it apart from competitors that require extensive customization.
  • Glean's chat assistant, which delivers answers, analyses, and summaries from across all company documents and conversations, enhances workplace productivity by reducing the time spent searching for information.

Benefits

Healthcare - Happy and healthy go together. We cover medical, dental, and vision for you and yours.

Competitive compensation - Have a real stake in your job and your future with competitive stock options.

401(k) - We make it easy to save for the future today by contributing to a 401k.

Flexible work - We work 3 days a week in the office, though we believe in folks working where they can be most effective.

Company events - We work hard and play hard - from weekly happy hours to our annual company retreat.

Unlimited PTO - Flexible hours, PTO, company-wide summer and winter break shutdown

Transparent culture - By default we keep things open and accessible so we can make better decisions together, faster.

Learning and development - We offer a learning stipend to help you grow and achieve your goals.

Free meals - With lunch and dinner options every day, no need to work while you’re hungry.