Quality Manager

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What we offer:

Group Summary:

Reporting to the General Manager, drive a strong quality culture throughout the organization and oversee the development, strategic direction and implementation of policies and procedures to ensure quality programs continue to be best in class. Develop Strategy for future successful performance of Deco Automotive and P&F Tool & Die by assessing individual skill sets within department, assessing current systems and initiate the necessary changes.

Minimum Requirements

• Responsible for quality operations across two divisions – Deco Automotive and P&F Tool and Die – and must be able to travel regularly between both locations to fulfill role responsibilities.
• University degree in Engineering or equivalent field
•  Minimum 5-7 years working in a Quality related role
•  3-5 years’ experience providing leadership to and growing a team
•  Certification as a Quality Manager (CQM), Quality Engineer (CQE), Quality Auditor (CQA) preferred
•  Strong knowledge and experience with 8D,  issuing NCRs (internally and with suppliers)
•  Strong Root Cause Analysis  and problem-solving skills
•  Experience developing and maintaining  procedures, work instructions, and process flow documentation
•  Strong working knowledge of 6-Sigma methodology (certification not required)
•  Excellent written, verbal and presentation skills

DUTIES & RESPONSIBILITIES:

• Ensure that all QA/QC policies and procedures are being followed consistently
• Manage internal and external non-conformances and verify effectiveness of corrective and preventative actions
• Maintain and improve  QA department documentation (policies, WI, process flows, KPIs)
• Foster a culture of Continuous Improvement by driving PDCA methodology
• Work closely with other departments to complete in-depth investigations of customer complaints or when issues or trends are identified
• Make data-based decisions and develop and implement corrective action plans when working with vendors
• Manage all external and Interna QMS Audits
• Coach and empower QA team and assist them with individual development goals
  Responsible for supervision of direct reports which includes interviewing, hiring, training, goal setting, evaluating performance, prioritization of work, salary administration, career development, and compliance with personnel, financial and safety policies.  Represents the department to other groups in the company.
• Represent  P&F Tool & Die at the customers and suppliers
• Develop Standard Work for all positions within Department
• Develop tools to measure achievements
• Understanding business needs within automotive field and meeting requirements and expectations from COSMA and MAGNA
• Ensuring Document Control is updated and readily available
• Assignment of projects to team members, follow up and deliver status updates if required
• Develops, monitors and ensures conformance to department budgets.
• Manages the development, implementation, and maintenance of quality assurance systems and activities to ensure CSR and worldwide regulatory compliance. Ensures appropriate training is conducted as needed throughout the organization to support these systems.
• Manages the development, validation, implementation and maintenance of quality control procedures and testing methodologies suitable for qualification and release of raw materials, intermediates and products.
• Provides technical and administrative guidance to QA personnel, and associated validation activities. 
• Ensures that deadlines are met on time and within budget.
• Interfaces with other departments, consultants and marketing partners to ensure implementation of good business practices in compliance with regulatory requirements.
• Assists the Senior Management Team in establishing long-range organizational goals and strategies and directs the changes associated with achieving those goals.
• Evaluates QA/QC operating and training needs and develops specific measurable departmental goals and objectives.  Develops plans to obtain goals.
• Prepares operating and capital budgets for areas of responsibility and managing budgets within approved plans and updates.
• Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers
• Establishes in-process product inspection standards by studying manufacturing methods; devising testing methods and procedure
• Develops effective data collection and reporting systems to meet regulatory requirements, quality metrics and management information needs.
• Promotes continuous quality improvements within quality assurance areas and serving as a resource for members of other disciplines, encouraging involvement throughout the organization.
• Interfaces with Executive Management, Corporate Management and Customers.
• Represents the QA departments on key project teams and acts as direct QA interface with corporate compliance.
• Manages regulatory agencies during inspections and assists with responses to queries/deficiencies.
• Performs other related duties as assigned and as outlined in the expectations.

CORE COMPETENCIES:

• Demonstrates respect of people and company principles. Incumbent maintains a respectful, diverse and inclusive work environment where decisions and transactions are transparent and objective.
• Hold themselves, their employees, and their organization accountable for their actions.
• Develop well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners, reflect the strategic direction of the department and position the organization for success.
• Engage people, and partners in developing goals, executing plans, and delivering results.
• Mobilize teams, building momentum to get things done by communicating clearly and consistently, investing time and energy
• Ensure that people have the support and tools they need and that the team has the capacity and diversity to meet current and longer-term organizational objectives
• Conscientiously assign performance goals, offer year-round performance feedback, and conduct timely performance discussions and reviews.
• Operates with minimal supervision. 
• Instruction primarily provided in the form of business goals and objectives
• prepares for problems or opportunities in advance
• analyzes problems skillfully, uses logic to reach solutions
• shares critical information with everyone  involved in a project
• helps to set a tone of cooperation within the work group and across groups, coordinates own work with others, seeks opinions
• Maintains high standards despite pressing deadlines
• keeps commitments
• provides a supportive work environment for the multicultural workforce
• organizes and scheduled people and tasks
• Writes and speaks effectively, using conventions proper to the situation
• exercises a professional approach with others using all appropriate tools of communication
• Listen and responds effectively to customer questions
• follows up to evaluate customer satisfaction, measures customer satisfaction effectively
• Anticipates problems, sees how a problem and its solution will affect other units
• weighs alternatives against objectives and arrives at reasonable decisions
• adapts to varying customer needs
• creates detailed action plans, organizes and schedules people and tasks effectively
• exhibits a “can-do” approach and inspires associates to excel
• Able to challenge conventional practices

WORKING CONDITIONS:

• Office and manufacturing environment.
• Some exposure to noise/vibration.

SAFETY & HOUSEKEEPING:

• Perform all duties and promote themselves in a manner that reflects the P&F Expectations, P&F’s vision/values through Magna’s Employee Charter.
• Follow and abide by all government, Legal, Magna and P&F rules and regulations
• Report unsafe working conditions.
• Wear P.P.E.

Awareness, Unity, Empowerment: