Full-Time

Senior Implementation Manager

Confirmed live in the last 24 hours

Ethena

Ethena

51-200 employees

Online compliance training for small businesses

Compensation Overview

$110k - $140k/yr

Senior

No H1B Sponsorship

Delaware, USA + 15 more

More locations: California, USA | Wyoming, USA | Texas, USA | Jackson Township, NJ, USA | Florida, USA | Georgia, USA | Arizona, USA | Colorado, USA | Utah, USA | New York, NY, USA | Maryland, USA | Massachusetts, USA | North Carolina, USA | Indiana, USA | Illinois, USA

Candidates must be based in approved locations in the United States, which include Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, North Carolina, New Jersey, New York, Texas, Utah, and Wyoming.

Category
Project Management
Strategy Development
Business & Strategy
Requirements
  • Demonstrated proficiency in project management and understanding complex product solutions
  • Excellent written and live customer communication skills, with a focus on clearly communicating timelines and expectations
  • Experience implementing a solution in a client-facing role and strong comfort working multiple projects simultaneously
  • Ability to manage cross-functional relationships with multiple stakeholders
  • Proven customer management skills/experience and effectiveness with difficult, and urgent customer situations
  • Being decisive and inquisitive in understanding customer requirements for project plan in order to create a delightful customer experience while meeting time constraints / deadlines
  • Highly organized and methodical with excellent follow-up to ensure customer expectations are exceeded
Responsibilities
  • Work directly with customers and Customer Success Managers to project manage complex implementations, including customized training content development & non-standard product use cases
  • Engage across the customer's organization and works cross-functionally within Ethena to identify opportunities and risks around launch timelines and technical integrations, and present recommendations and solutions
  • Conduct customer meetings and calls through onboarding period with customers and internal stakeholders to drive proactive initiatives and ensure strong adoption
  • Develop and implement scalable implementation plans for standard customers
  • Serve as internal subject matter expert on implementations, non-standard product use cases, content customization, and integrations
  • Capture suggested improvements and feedback from our customers for the Product team; offer values-driven suggestions to help Ethena solve our customer's expanding compliance needs
  • Submit, track, and escalate Engineering tickets as needed, while keeping customers informed of progress in an easily digestible manner

Ethena provides online compliance training that is designed to be engaging and effective, moving away from the traditional tedious training methods. The platform offers a subscription-based service that includes various training modules covering essential topics such as ethics, inclusivity, and workplace behavior. It features automated reminders to help ensure that employees complete their training, allowing business leaders to focus on other important tasks. Ethena also has a built-in case management portal that allows employees to report concerns, helping companies maintain a trustworthy workplace environment. Unlike its competitors, Ethena targets small to medium-sized businesses in the U.S. with fewer than 50 employees and has an affiliate program that incentivizes partners to promote its services. The company's goal is to foster ethical and inclusive workplaces by emphasizing values like empathy, continuous learning, and organizational health.

Company Size

51-200

Company Stage

Series B

Total Funding

$50.4M

Headquarters

New York City, New York

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with WorkRamp expands Ethena's reach through an established LMS platform.
  • Series B funding of $30M supports product development and team expansion.
  • Growing demand for online compliance training boosts Ethena's market relevance.

What critics are saying

  • Brand confusion with another crypto startup named Ethena may cause market misidentification.
  • Rapid expansion could lead to operational challenges and cultural dilution.
  • Dependency on WorkRamp for content distribution may impact control over training modules.

What makes Ethena unique

  • Ethena offers bite-sized, monthly compliance training, enhancing engagement and retention.
  • The platform includes a case management portal for reporting workplace concerns.
  • Ethena's subscription model provides automated reminders, ensuring high training completion rates.

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Benefits

Health plans, including medical, dental, and vision

Health FSA, HSA, dependent FSA, and commuter benefits

12 weeks of paid parental leave for all our parents

401(k) options — both pre-tax and ROTH

$500 Office Stipend

20 days of paid time off per year

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 2%

2 year growth

↓ -1%
Bitget
Feb 27th, 2025
Average ROI reaches 400%, do you know these three high-yield crypto IDO platforms?

Notable investment cases include a $300,000 investment in Ethena and a rapid $10 million funding in MegaETH.

Coingape
Apr 15th, 2024
Ethena Introduces Monthly Custodian Attestations for USDe

Ethena introduces monthly custodian attestations for USDe.

Business Wire
Mar 12th, 2024
Workramp Partners With Ethena To Offer Engaging Compliance Training In Workramp’S Prebuilt Content Library

SAN FRANCISCO--(BUSINESS WIRE)--WorkRamp, the pioneer of the Learning Cloud, in the Learning Management System (LMS) category, announces its latest partner for its WorkRamp Content offering, Ethena, a leading global provider of engaging compliance training for the modern workplace. Compliance training is required for organizations to mitigate legal and regulatory risks and cultivate a culture of ethical conduct. Traditional compliance is often ineffective due to its dull and unengaging nature, leading to low employee engagement and reduced retention. Ethena: workplace compliance training

Clever Robot
Jul 24th, 2023
Ethena raises $6.5 million to develop crypto-native yield-bearing stablecoin on Ethereum blockchain

Ethena raises $6.5 million to develop crypto-native yield-bearing stablecoin on Ethereum blockchain.

Decrypt
Jul 17th, 2023
News explorer — Ethereum Layer-2 Network Mantle Launches Mainnet Alpha With Modular Chain Approach

Crypto startup Ethena has raised $6 million in seed funding led by Dragonfly for its new stablecoin, USDe.