Scrum Master/Senior Scrum Master-IT Applications

This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on their level of experience and depth of expertise. 

The Scrum Master candidate will be responsible for facilitating and ensuring the effective implementation of Scrum practices within our IT projects. This role involves guiding the team through the Scrum framework, removing impediments, and fostering a collaborative environment to enhance productivity and deliver high-quality solutions. 

Bachelor's degree in management information systems (MIS), computer science, or related technical field; or equivalent work experience. (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) 

A minimum of five years of relevant experience is required, including at least three years as a Scrum Master in an IT environment. 

A minimum of seven years of relevant experience is required, including at least five years as a Scrum Master in an IT environment for consideration at the Senior Scrum Master level.

Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is preferred. 

Experience in information technology system operation/environment and/or development. 

Experience working in Azure Dev Ops (ADO) environment is preferred. 

Understanding of agile methods, processes, and key concepts including Scaled Agile Framework (SAFe). 

Understanding of system development lifecycle within an enterprise. 

Ability to coordinate across teams to accomplish tasks. 

Effective project management skills and ability to prioritize and handle multiple tasks and projects concurrently. 

Knowledge of information technology terms, equipment, systems, functions, and major vendors. 

Effective oral and written communication skills. 

Effective analytical, problem-solving, and decision-making skills. 

Effective interpersonal skills and customer relationship skills. 

General understanding of IT operating and capital investment budgets. 

Understanding of company's existing IT environment and of applicable company policies, practices, and procedures. 

Employees must be able to perform the essential functions of the position, with or without an accommodation.

All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. 

Organize and lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure the team adheres to Scrum principles. 

Assist the Product Owner in managing the product backlog, ensuring it is well-defined, prioritized, and ready for the next sprint. 

Identify and eliminate obstacles that hinder the team's progress, ensuring a smooth workflow and timely delivery of project goals. 

Advocate for Agile methodologies and foster a culture of continuous improvement within the team and the organization. 

Track and report on team performance metrics, such as velocity and burndown charts, to provide transparency and insights into the team's progress. 

Provide guidance and support to team members, helping them understand and implement Scrum practice effectively. 

Communicate with stakeholders to ensure alignment of project goals, timelines, and deliverables.