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Business Analyst
Posted on 7/27/2021
INACTIVE
Locations
Pasadena, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Marketing
Sales
Salesforce
SCRUM
Requirements
  • 3+ years of business analysis experience working on the Salesforce.com platform
  • Experience in several mid-sized Salesforce implementations comprised of the following:Salesforce Revenue CloudSales CloudService CloudCommunities and other App Exchange and third-party integrations with the Salesforce.com platform
  • An understanding of Salesforces capabilities and limitations and the ability to clearly communicate those to internal teams
  • Working knowledge of supporting and optimization of business processes across Sales, Operation, Marketing, and other key business functions
  • Experience in collecting requirements and working with cross-functional teams
  • Ability to communicate a complex idea to a wide range of audience using wireframes, user stories, whiteboarding, or other similar methods
  • Experience in Salesforce end-user training, onboarding, and support
  • Experience in iterative software delivery methodologies Agile, SCRUM, etc
  • Excellent problem solving and troubleshooting skills with attention to details
  • Demonstrated participation in cross-functional projects and coordination of cross-functional teams
  • Technical and analytical aptitude or background, data-driven decision focus a big plus
  • Exceptional written/verbal communication and presentation skills
  • A Bachelors degree; Masters degree in Business, Computer Science, Engineering, or Information Systems a plus
Responsibilities
  • Work closely with cross-functional stakeholders to collect business requirements, research and identify end-user needs, manage change requests, and convert business requirements into functional requirements
  • Identifying and creating an inventory of process pain points and gaps in best practices
  • Support the tool evaluation, design, and development of the Salesforce.com platform
  • Support user acceptance testing, user training, new user onboarding, and boost end-user adoption
  • Manage and continuously improve the intake and prioritization process of Salesforce production support requests
  • Create and maintain support documentation, including but not limited to system documentation, user flows, and release notes
  • Support UAT for major enhancements, such as create test cases and bug tracking
  • Serve as the bridge between the Salesforce technology team and cross-functional business teams to increase transparency across the organization
  • The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 1.6 million people throughout the world use Bluebeam. In the US, were a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK
Bluebeam, Inc.

201-500 employees

Construction solutions
Company Overview
Bluebeam empowers people to advance the way our world is built. Their innovative markup and collaboration solutions save teams time and money—and improve the lives of design and construction professionals everywhere.
Benefits
  • Generous annual bonus potential for all full-time employees
  • 401(k) savings plan, pre-tax and ROTH options, with generous company match for all full-time US employees
  • Access to financial advisors and educational presentations
  • 100% Employer Paid medical & dental premiums for employees and a generous contribution toward dependent(s) premiums
  • Low-cost vision care
  • Telemedicine services, Employee Assistance Programs, FSAs and HSA
  • Employer Paid Short Term and Long Disability plans
  • Employer Paid Life Insurance coverage for all full-time US employees
  • Pet Insurance
  • Identity Protection and additional value add options
  • Generous paid time off programs (PTO and Sick time)
  • 10+ company-paid holidays (depending on country)
  • Six weeks of paid New Parent Leave for all full-time US employees
  • Comprehensive onboarding program
  • LinkedIn Learning, management training and development seminars
  • Tuition reimbursement programs
  • Wellness events and programs
  • Discounted ClassPass memberships
  • Plentiful snack and beverage selection in all office locations
  • Paid time off to participate in Community Service
  • Annual “End of Year Party” for all locations
  • Employee Perks programs