AI Integration Engineer

Job Title:  AI Integration Engineer (AWS/Azure, Development background)

Location: Mississauga, Ontario, Canada

Work Model: Hybrid, 3 days in-office

It all started with a classic story about one developer’s vision. In 1995, Carl Rodrigues, President and CEO of SOTI, has developed solutions for managing mobile device screens from a desktop. An innovation that has put him ahead in what is now one of the largest growing markets – Enterprise Mobility Management (EMM). Today, more than 17,000 enterprise customers around the world depend on us to secure, manage, and support their mobile operations, with millions of devices managed worldwide.

SOTI’s two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. We are deeply committed to researching and developing solutions that address today’s toughest mobility challenges. We strive to go where nobody has gone before.

What We’re Looking For

We are looking for an AI Integration Engineer with a development background and working knowledge of cloud-native services on AWS and/or Azure. You will help us modernize our cloud operations by integrating AI services/platforms to deliver intelligent automation, anomaly detection, and predictive monitoring.

What’s in it for you?

The People - From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. 

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. 

What You’ll Do

• Integrate AI services such as OpenAI, Amazon Personalize, Amazon Forecast, Amazon Comprehend, and Azure Cognitive Services to enable intelligent cloud operations

• Build systems for log analysis, anomaly detection, and predictive outage prevention

• Automate infrastructure tasks using AWS Lambda, Step Functions, and CloudWatch or equivalent Azure services

• Implement automated tests, including unit and integration tests, to ensure system reliability

• Work closely with tech leads to align AI initiatives with existing cloud and platform architecture

• Participate in code reviews, share feedback, and maintain high standards across traditional and AI-driven codebases

• Support the adoption of AI-powered DevOps tools to increase operational efficiency

Experience You’ll Bring

• 3–5 years of hands-on development experience in any object oriented programming languages •

• Exposure to AI services like OpenAI, Amazon Personalize, Amazon Forecast, Amazon Comprehend, and Azure Cognitive Services or equivalents •

• Understanding of monitoring, cloud automation, and infrastructure scaling •

• Experience with AWS and/or Azure services such as Lambda, Step Functions, S3, or Azure equivalents •

• Ability to analyze problems and deliver practical AI-powered solutions •

• Strong communication skills and ability to collaborate across functions
  
  Bonus Experience

• Development experience in backend services and APIs using .NET (C#) and SQL Server

• Experience integrating SageMaker endpoints for model inference

• Knowledge of basic AI/ML concepts such as anomaly detection, NLP, or time-series forecasting

• Familiarity with log analysis platforms like OpenSearch, ElasticSearch, or Azure Monitor

• AWS or Azure certifications related to development, architecture, or machine learning

About SOTI