Full-Time

Dental Training Lead

Confirmed live in the last 24 hours

HCSC

HCSC

Health insurance provider in multiple states

Financial Services
Healthcare

Compensation Overview

$58.8k - $130.1kAnnually

Senior, Expert

Lombard, IL, USA

Hybrid role requiring 3 days in office and 2 days from home.

Category
Customer Education & Training
Customer Success
Customer Success & Support
Required Skills
PowerPoint/Keynote/Slides
Requirements
  • Bachelor degree and 6 plus years of training experience or 10 plus years experience as a trainer or facilitator with dental industry experience
  • Experience working with training content authoring tools.
  • Strong instructional, facilitation, and presentation skills.
  • Strong understanding of adult learning principles.
  • Demonstrated skill in live (ILT) and online (VILT) training and facilitation.
  • Ability to effectively coach and provide feedback to peers and other team members.
  • Ability to lead others in the context of managing a project or initiative.
  • Organizational and time-management skills.
  • Proficient in virtual instructor-led training (VILT) platforms such as WebEx, Microsoft Teams, etc.
  • Proficient in Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook.
  • Understanding of instructional design principles preferred.
  • Understanding of learning measurement and evaluation principles preferred.
  • Excellent multi-tasker with ability to remain calm in fast paced environments.
  • Ability to work autonomously and efficiently within designated timeframes or deadlines.
  • Communicates effectively orally and in writing.
  • Proficient with Word and Excel.
  • Strong Interpersonal, Leadership, Organizational and Analytical skills.
  • Ability to travel.
  • Dental industry knowledge.
Responsibilities
  • Responsible for the development and delivery of both live and virtual instructor-led training for teammates in the dental unit.
  • Execute training on multiple subjects, including company systems and technology, soft skills and developmental training.
  • Track, measure and report training outcomes, determine effectiveness in supporting desired business results, conduct operational assessments, analyze gaps in performance, recommend changes to curriculum, training design, delivery and business processes.
  • Participate in other learning projects as assigned, examples of which include developing or maintaining content, consulting with internal leaders on departmental specific training programs, or developing and implementing new processes or programs in support of our growth objectives.

HCSC provides health insurance services across five states: Illinois, Montana, New Mexico, Oklahoma, and Texas. The company offers a variety of health insurance plans designed for individuals, families, and businesses, ensuring that different healthcare needs are met. HCSC generates revenue primarily through premiums paid by its members and focuses on delivering quality care. The company also invests in health and wellness programs aimed at reducing healthcare costs and improving the health outcomes of its members. With nearly 100 years of experience in the industry, HCSC distinguishes itself from competitors by its commitment to compassion and a focus on innovative solutions that empower people to lead healthier lives.

Company Stage

N/A

Total Funding

$472.7M

Headquarters

Chicago, Illinois

Founded

1936

Simplify Jobs

Simplify's Take

What believers are saying

  • HCSC's acquisition of Cigna's Medicare businesses enhances its market reach and capabilities.
  • The new Houston office expansion aligns with HCSC's community-first engagement model.
  • HCSC's collaboration with Feeding America addresses social determinants of health.

What critics are saying

  • Integration challenges from Cigna's acquisition may affect service delivery and satisfaction.
  • Houston office expansion could lead to increased operational costs and construction delays.
  • Maternal and Infant Health Initiative in New Mexico may face regulatory hurdles.

What makes HCSC unique

  • HCSC is expanding into the Medicare market with Cigna's acquisition.
  • HCSC is recognized as a top company to work for by Gen Z.
  • HCSC's new Houston office will create local job opportunities and economic growth.

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