Full-Time

Machine Learning Engineer

Posted on 4/16/2024

Moveworks

501-1,000 employees

Enterprise platform for AI-driven automation

Data & Analytics

AI & Machine Learning

Compensation Overview

$120,000 - $249,000Annually

+ Equity + Commissions + Bonus

Junior, Mid, Senior

Mountain View, CA, USA

Required Skills

Natural Language Processing (NLP)

Requirements

First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
Background in text processing, information retrieval, natural language understanding, or machine learning

Responsibilities

Craft new ranking features and optimizing existing ones to enhance relevance metrics
Develop algorithm framework to support diversified ranking features
Design platform and tooling to enable parallel ranking experiments
Develop metrics to evaluate ranking performance

Who We Are

Moveworks is the copilot platform for automating employee support, empowering our customer’s workforce to converse with all of their business systems through natural language. Powered by the world’s most advanced LLMs and our proprietary MoveLM models, our copilot enables users to search information, automate tasks, and create content with generative AI.

Brands such as Databricks, Broadcom, DocuSign, and Palo Alto Networks leverage Moveworks to automate support, enhance employee experience and productivity, and navigate critical business initiatives.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company’s Most Innovative Companies list for 2024!

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world’s most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

What You Will Do

We are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks, we build search technology to answer enterprise users’ tech questions instantly, by combining modern information retrieval methodology with the latest advancement in natural language understanding. Our core Search product value is achieved through the capability of accurately retrieving, matching and ranking text snippets extracted from heterogeneous knowledge sources, as direct answers to users’ requests. You will play a critical role in boosting answer quality by meeting the challenges such as lexical gap, semantic text understanding, and data sparsity.

We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you’ll be partnering with product, user experience, customer success and other engineering teams to identify, define and build elegant solutions.

Craft new ranking features and optimizing existing ones to enhance relevance metrics
Develop algorithm framework to support diversified ranking features
Design platform and tooling to enable parallel ranking experiments
Develop metrics to evaluate ranking performance

What You Bring To The Table

First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
Background in text processing, information retrieval, natural language understanding, or machine learning

Nice to Have

Experience in Golang

Compensation Range: $120,000 - $249,000

*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.

Moveworks

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Website

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Moveworks is committed to enhancing workplace efficiency through its Enterprise Copilot Platform, which enables natural language interactions with business systems. This focus on streamlining information search and automating tasks using advanced language models places it at the forefront of AI-driven workplace solutions. The company provides a dynamic and technically advanced environment ideal for professionals keen to work with cutting-edge AI technology and contribute to industry-leading innovations.

Company Stage

Series C

Total Funding

$308.2M

Headquarters

Mountain View, California

Founded

2016

Growth & Insights

Headcount

6 month growth

↑ 4%

1 year growth

↑ 10%

2 year growth

↑ 0%

Benefits

Fully paid comprehensive medical, dental, and vision coverage with no premiums

Fully paid short-term disability, long-term disability, and life insurance

Employee Assistance Program

Free daily meals

Discounts on select gym memberships

Unlimited PTO

Unlimited paid sick days

Up to 16 weeks of 100% paid parental leave

Generous paid holidays, tailored to your location

Medical, Family Care, and Military leave programs

Competitive salary

401(k) with matching

Equity and stock options

Commuter and parking benefits

Manager mentorship program

Buddy program for new hires

Paid industry certifications

Continuing Education stipend