Full-Time
Virtual Assistant
Jobs for Humanity
51-200 employees
Supports underrepresented job seekers with coaching
No salary listed
Montreal, QC, Canada
Remote
 Administrative & Executive Assistance (2) |
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- Prior 2-3 years experience as a Virtual Assistant for short term rental is a must
- Familiarity with Airbnb, Vrbo, Booking.com, and channel management tools
- Excellent written and verbal English communication skills
- Strong organizational and multitasking abilities
- Availability to respond to messages and calls during business hours, with some flexibility for urgent matters
- Tech-savvy – able to use online tools, spreadsheets, and mobile apps efficiently
- Respond to guest inquiries promptly across platforms (Airbnb, Vrbo, Booking.com, etc.)
- Manage booking requests, changes, and cancellations
- Provide guests with check-in/check-out instructions, house rules, and local recommendations
- Handle emergency or escalated guest concerns with professionalism and care
- Monitor and manage availability calendars to prevent double bookings
- Ensure pricing and minimum stay settings are correct across platforms
- Coordinate with cleaning teams and maintenance based on bookings
- Organize and track guest reviews, performance metrics, and occupancy rates
- Maintain documentation for expenses, guest issues, and work orders
- Assist in updating property descriptions, photos, and listing information
- Help with vendor communication (cleaners, handymen, etc.)
- Answer or return calls related to guest inquiries, vendor coordination, or emergency issues
- Act as the first point of contact for general inquiries and escalate when needed
- Experience with property management systems (e.g., Hostaway, Guesty, Lodgify)
- Knowledge of customer service practices in hospitality
- Ability to work across time zones if needed
Jobs for Humanity connects underrepresented job seekers with inclusive employers worldwide. It offers personalized coaching, targeted job alerts, and a Discord-based community to help build CVs, prepare for interviews, and expand professional networks. Its revenue comes from partnerships with inclusive employers, with 20% of earnings donated to community organizations, setting it apart from typical job boards and coaching services. The goal is to reduce employment gaps and create a fairer job market by expanding access to resources, networks, and opportunities.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
2020
Simplify's Take
What believers are saying
- AI chatbot provides personalized guidance, closing employment gaps.
- Aligns with SDG #8, targeting leadership by 2030 hires.
- Partnerships with inclusive employers generate sustainable revenue.
What critics are saying
- LinkedIn's 1B users divert employers in 6-12 months.
- OpenAI GPTs replace coaching, causing user shift in 3-6 months.
- Workday lawsuits expose AI bias violations, triggering fines now.
What makes Jobs for Humanity unique
- Generative AI matches underrepresented talent by skills, not background.
- 73% team from served communities ensures authentic expertise.
- Trains employers to accommodate blind candidates' performance needs.
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Benefits
Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Conference Attendance Budget
Professional Development Budget
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Stock Options
Company Equity
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Parental Leave
Paid Vacation
Paid Holidays
Paid Sick Leave
Hybrid Work Options
Meal Benefits
Pet Insurance
Gems