When joining Elevations, you can expect to work for a company with:
- A leadership team that strives to make this the best place you’ve ever worked!
- A focus on supporting our employees’ mental, physical, and financial well-being
- A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
- A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
- A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
- A passion for consistently providing amazing experiences and creating raving fans
If you join our team, here are some of the perks you can expect:
- A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
- Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
- Up to a 4% match on 401(k) contributions
- Up to twelve weeks of fully paid parental leave
- An extensive Employee Assistance Program that provides personalized care options for your whole household
- Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year
Location
Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.
Summary/Objective
The Mortgage Sales Efficiency Specialist is responsible for systems onboarding new mortgage sales staff and training sales staff on regulation updates, while also focusing on systems, technology, and compliance. This self-starter role identifies and recommends process improvements to enhance efficiency and member experience through technology solutions, seeking improvements that impact productivity, volume goals, and overall performance. They provide expert knowledge on TRID guidelines and underwriting standards, while partnering with the mortgage operations and internal audit teams to resolve audit findings and assist with exam preparations. Additionally, the role handles system escalations, compliance issues, various administrative support tasks, and provide PTO coverage for Loan Officer Assistants as needed.
Essential Functions
- Onboard and train new Mortgage Sales Team members on systems and processes necessary to assist members with obtaining a mortgage, while providing support with integration into the Elevations culture.
- Support the management of Loan Officers production pipeline from application to disclosure, including but not limited to interacting with all internal and external parties to the mortgage in a collaborative and professional manner, proactively managing loan deadlines, submitting appraisal reconsiderations, rapid rescores, Loan Committee submissions, and pipeline calls.
- Partner with the Learning and Development Team regarding any training needs while advocating the best practices within the Mortgage Sales Team.
- Provide expert level knowledge of TRID for the entire Mortgage Team regarding timing, guidelines and daily review of TRID timing issues assisting with change of circumstance disclosures to reduce or eliminate costs to cure.
- Serve as an expert on Elevations mortgage sales systems, providing support to the Mortgage Team by handling system escalations, online account openings, compliance stops and other issues and provide ongoing training of new regulations, guidelines, system enhancements and procedures.
- Partner with IT to provide enhancements, efficiencies and support testing of current and new systems and platforms, primarily but not limited to Microsoft 365.
- Partner with Elevations internal audit team to assist with exam prep for all audits, resolve pre-fund audit findings, provide training to resolve post-closing trends, and assist in creating action plans for executive summary reports.
- Maintain the Loan Product Matrix while providing support for the Consumer Product Matrix.
- Perform a variety of administrative support tasks including but not limited to, sales lead distribution, processing invoices, granting access to systems for new Mortgage Sales Team members, Mortgage Sales SharePoint and huddle communication.
- Provide PTO coverage for Loan Officer Assistants as needed.
Reports To
AVP Mortgage Sales Administration
Manages
This role does not have supervisory responsibility
Required Skills, Education, and Experience
- 4+ years of experience in Mortgage with a focus on origination
- Current knowledge of FHFA underwriting guidelines and TRID compliance
- A strong, current working knowledge of all the components of Microsoft 365
Preferred Skills, Education, and Experience
- Current experience with FHA and VA underwriting guidelines
- Experience with various Colorado Down Payment Assistance programs
Work Environment
Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.
Physical Requirements
Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects
Position Type/Expected Hours of Work
Full Time/40 hours per week
Compensation Information:
The person hired into this position will likely earn between $70,652 and $88,204, plus annual bonus.
Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Anticipated Application Window:
This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we’ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.
EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.
Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
ELEVATIONS CREDIT UNION’S COMMITMENT TO PRIVACY
Your privacy is important to us. When you use this Careers site to apply for a job at Elevations Credit Union (“we” and “us”), we collect your personal information. Examples of personal information collected on the Careers site include your name, contact details, and information you provide for purposes of job applications. We do not sell your personal information to a third party. We may share your information with a third party who is performing a service for us related to job applicants. If you have any questions about this privacy statement, please contact us.
Applicants have rights under Federal Employment Laws
Know Your Rights Poster
Employee Polygraph Protection Act (EPPA)
