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IT Specialist
Confirmed live in the last 24 hours
Atlanta, GA, USA
Experience Level
Desired Skills
Microsoft Azure
  • 2+ years of experience in helpdesk position assisting end-users with IT troubleshooting and problem solving in a team setting
  • Training and experience in an IT support environment
  • General understanding of Atlassian Suite, Active Directory, Azure Active Directory, Office 365
  • Proven experience in troubleshooting
  • Foundational knowledge of networking principles
  • Exposure to compliance and security standards; basic knowledge of ISO/IEC 27001, NIST 800-53, or similar information security standards
  • Both Microsoft Windows and Linux experience strongly preferred
  • Strong interpersonal and communication skills
  • Strong organizational and time management skills
  • Associates degree in Computer Science, Information Technology, related field of study, or equivalent
  • IT Support Specialist will troubleshoot, configure, deploy, and support desktops, laptops, mobile devices, business applications, and other IT assets
  • Performs diverse technical assistance, documents findings, and performs software maintenance duties
  • Maintains, updates, and audits record-keeping systems (EX: Unleashed); documents projects, writes, and maintains user instructions
  • Oversees, maintains, and inputs applicable records such as, but not limited to, network users, security, and tracking inventory levels of equipment and materials
  • Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves complex system hardware, software, and network failures and conflicts
  • Participates in and/or leads the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates
  • Participates in and/or leads research and development initiatives and provides assistance in the implementation of new technologies
  • Oversees and performs the installation, configuration, and maintenance of computers, networks, workstations, and/or other related equipment and devices
  • Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards, and/or systems
  • Performs miscellaneous job-related duties as assigned
  • Proficient with various operating systems (client and server) Windows 10, macOS, Microsoft Server 2012, and above
  • Demonstrate basic knowledge of standard networking protocols, computing operating systems, & LAN/WAN topology
  • Must be able to manage multiple jobs and/or processes concurrently
  • 100% Hands-on Technical Customer Support
  • Ability to troubleshoot Conferencing Systems

51-200 employees

Hypersonic aircraft travel
Company Overview
Hermeus is a startup developing hypersonic aircraft on a mission to radically accelerate air travel. On the path to hypersonic passenger aircraft, Hermeus is partnering with government agencies including the US Air Force and NASA to develop a series of autonomous aircraft that derisk the technology and solve urgent national security challenges.
  • Paid family leave
  • Employer-paid health care
  • Stock options
  • Competitive salary
  • PTO
  • Team bonding
Company Core Values
  • Wagyu bliss
  • Team Hollywood
  • Minutes to midnight
  • P-80