ConnectWise is the world’s leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what’s possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve.

We at ConnectWise value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, master’s assistance program and colleague recognition program.    

General Summary:

The Principal Solutions Advisor is responsible engaging with customers and helping advance their solutions with end users through the ConnectWise Partner Program. This role also drives discreet vertical solution advocacy into partner/prospect ecosystems. This role works in partnership with the Product, Sales, and Marketing teams to enable comprehensive strategic conversations with diverse channel partner audiences, while building confidence with business stakeholders and company leadership to explore needs and offer sound advice.

• Establishes operational plans for strategic business development activities.
• Develops and implements new processes, standards, and/or operational plans that will have an impact on the achievement of functional results.
• Provides cross-functional support with a high attention to detail.
• May require communication with ConnectWise leadership.
• Supports ConnectWise marketing and messaging across our partner community activities (i.e., IT Nation events, user groups, tradeshows, and roadshows)
• Maintains a broad knowledge and understanding of the active cyberthreat landscape, specific to the MSP and SMB markets.
• Identifies partner needs, conducts market research, monitors market trends, and observes the competitive landscape to better advise partners and to assist with Sales opportunities.
• Works cross-functionally to gather and understand the business & technology needs of partner organizations, stakeholders, and sponsors within the ConnectWise Partner Program and across the ConnectWise Sales, Revenue, Marketing and Services teams.
• Prepares and delivers thoughtful, insightful, and professional presentations with partners, clients, prospects, and ConnectWise stakeholders.
• Curates a comprehensive and deep understanding of cybersecurity market trends, technologies, and standards to better advise partners and to assist with sales.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage large projects and processes independently with limited supervision.
• Recognized expert in applicable work area.
• Ability to situationally adapt and understand new technology/processes as per business and partner requirements.
• A comprehensive understanding of the SMB/MSP/TSP/MSSP industry, solutions, and standard methodologies 
• Ability to understand and communicate subject matter expertise surrounding Governance, Risk & Compliance (GRC) regulations, enforcement, and auditing.
• Excellent presentation skills with partners and prospects

Educational/Vocational/Previous Experience Recommendations:

• 10+ years of solutions consulting / advisory experience.
• Bachelor’s degree and MBA or MS preferred.
• Relevant technical training, project management training, and/or security certification
• Preferred: MBA or MS in related field

Working Conditions:

• Onsite/Hybrid/Remote depending on location.
• 40% travel may be required (regional and international)

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ConnectWise is an Equal Opportunity Employer.