Americas Tax Technology Group - Senior Manager

Tax – Americas Tax Technology Group – Product Owner – Senior Manager

The opportunity

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Artificial Intelligence in Tax, to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

The Product Owner role is in the Technology Enablement pillar. The relationship management function of this pillar is to serve as the primary interface between the tax business leadership and IT. This role is responsible for managing the product lifecycle and serving as a trusted advisor to Tax business stakeholders. With a customer-centric mindset, the Product Owner’s objective is to deliver viable and sustainable solutions that meet the expectations of the business and delight end users.

Your key responsibilities

• End-to-End Product Lifecycle Management: Oversee the entire product lifecycle from ideation to sunset, ensuring alignment with business goals, customer needs, and ATTG’s strategic vision. This includes developing and maintaining product roadmaps, managing product launches, and ensuring ongoing adoption and continuous improvement.
• Strategic Planning & Roadmap Development: Lead the creation and updating of product roadmaps, collaborate on project kick-offs, and ensure that product strategies are clear, compelling, and aligned with ATTG’s business objectives.
• Cross-Functional Collaboration: Work closely with Development Managers, Business Analysts, Solution Architects, Project Managers, and vendors to drive product strategy, prioritize development efforts, and coordinate activities across the organization.
• Governance & Compliance: Ensure products meet all regulatory and EY risk management compliance requirements, including data privacy standards, business continuity planning, risk management reviews and approvals, and InfoSec certifications. Oversee documentation, approvals, and audit readiness.
• User Acceptance & Quality Assurance: Formulate test plans, coordinate and execute user acceptance testing (UAT), and ensure adherence to quality standards throughout the product lifecycle.
• Financial Management: Collaborate with portfolio and team leaders to develop annual budgets, manage expenditures, review and approve invoices, and ensure products operate within approved budget guidelines.
• Operational Readiness & Support: Oversee business and operational readiness, provide field communications regarding production issues, and coordinate or deliver training to support teams on new releases and updates.
• Continuous Improvement: Foster a culture of continuous improvement, leveraging metrics and feedback to refine processes and enhance product quality and team performance.
• AI Readiness & Adoption: Proactively evaluate, adopt, and integrate artificial intelligence (AI) technologies and practices into product management and delivery, ensuring ATTG solutions remain innovative, efficient, and competitive.

Analytical/Decision Making Responsibilities

• Problem Identification & Solutioning: Proactively identify issues, articulate problems and proposed solutions clearly, and lead resolution efforts.
• Data-Driven Decision Making: Analyze data and metrics to inform product decisions, measure success, and prioritize features and enhancements based on business value and customer impact.
• Prioritization: Maintain a well-organized product backlog, prioritize personal and team workloads, and ensure that the most critical business needs are addressed in a timely manner.
• Empowered Leadership: Make informed decisions quickly, balancing business needs, customer feedback, and technical constraints. Empowered to recommend approaches based on quality reviews and organizational objectives.
• Strategic Vision: Maintain a clear vision for the product, ensuring alignment with ATTG and EY Tax long-term goals and the ability to adapt to changing circumstances, market trends, and stakeholder feedback.

Skills and attributes for success

To qualify for the role, you must have

• A bachelor's degree (computer science, engineering, accounting, finance preferred) or equivalent work experience.
• Master's degree preferred
• 10-15 years of relevant experience
• Management experience a plus
• Provide supervision, direction, and coaching to team members and staff, ensuring clarity of focus, standards, and performance expectations.
• Delegate tasks, coordinate activities, and lead cross-functional project teams, ensuring effective collaboration and utilization of resources.
• Set goals, assign work, review performance, and conduct career development discussions for direct reports and functional teams.
• Lead training efforts, establish standards for functional team performance, and support the professional growth of team members.
• Act as a trusted advisor and primary interface between business sponsors, leadership, and IT, ensuring transparency, alignment, and successful execution of product strategies.

• 5+ years of experience designing, developing, and overseeing data ingestion, data processing, and analytical pipelines across big data platforms, relational databases, NoSQL stores, and modern cloud data platforms, including Snowflake, Databricks, and Azure Data Factory.
• Experience with data governance practices and tooling, including data cataloging, lineage, access controls, and data quality management, using tools such as Collibra, Informatica, and native governance capabilities within Snowflake.
• Demonstrated ability to operate in a client-serving role, delivering high-quality work while managing expectations and building strong relationships.

• Strong analytical and problem-solving skills
• Extraordinary interpersonal and communication skills
• In depth knowledge and experience in the Tax Accounting domain; knowledge of cost accounting is a plus
• Deep knowledge of the software development lifecycle, with expertise in Agile methodologies
• Experience with development and use of AI & agentic technologies and capabilities; experience with Snowflake is a plus
• Knowledge of EY support, training and operating models and processes
• Occasional overnight travel may be required

Ideally, you’ll have

• Ability to understand and learn tax law and technology implications at a high level
• Excellent organizational and project management skills as well as the ability to multitask on various projects in a fast-paced environment
• Ability to work and team effectively with clients and high level leadership personnel as well as influence all team members.

What we look for

• We’re interested in people who are ready to become part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in strategic initiatives and the ambition to go above and beyond expectations, this role is for you.