Full-Time
Client Experience Manager
Posted on 4/18/2024
AI-powered medical records analysis platform
Mid, Senior
Remote in USA
- 3+ years experience in client, management, consultancy, reporting and analytics
- Prior experience in designing and implementing strategies related to business process improvement, automation, and/or document processing
- Self-starter able to take on tasks with minimal oversight and guidance
- Love of learning and an aptitude for absorbing and synthesizing technically complex information
- Proven ability to work with top executives / management on critical issues
- Excellent communication and presentation skills
- Ability to interact with enterprise customer teams at various levels of technical and non-technical depth
- Ideal candidates will be able to show samples of work for professional, educational, or personal projects
- Drive high-touch, high-impact relations with managing partners and staff at law firms to communicate data-driven insights and recommendations and to reinforce Pattern’s ROI
- Drive product adoption and client loyalty by providing support and direction via Pattern’s product analytics and support tools
- Analyze business processes and client data to quantity client health and to stay ahead of client challenges
- Research and develop new algorithms based on scientific/medical criteria for current and future litigations
- Through experimentation and sampling, edit algorithms and identify opportunities to improve model performance. Make recommendations to the internal team on risks and potential solutions
- In collaboration with our team, define ways to improve the process to create litigation algorithms
Pattern Data provides an A.I.-powered software platform that dramatically enhances the efficiency of medical record analysis, offering a 10x speed improvement in case review times and predictive analytics for case quality. Working at this company means joining a team that prioritizes groundbreaking advancements in health tech, fostering a culture of technical excellence and efficiency. This focus not only establishes the company as a leader in its field but also makes it an exceptional place for professionals passionate about leveraging technology to transform healthcare operations.
Company Stage
Seed
Total Funding
$1.2M
Headquarters
Charlotte, North Carolina
Founded
2020