POSITION SUMMARY 

The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities of all Oncology products within an assigned geography. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include\cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes. 

LOCATION: The territory for this role encompasses Charleston, Hilton Head, Columbia, Akon, Augusta GA

PRIMARY RESPONSIBILITIES 

• Increase unit volumes by closing new physicians, accounts and growing volume in existing accounts. 

• Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field. 

• Work with assigned COS to sell, maintain & support existing customers 

• Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through. 

• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving 

• Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees 

• Respect and maintain the confidentiality of laboratory and financial information

• Practice and adhere to all company policies and regulations 

• Follow Compliance procedures and participates in Compliance training 

• Perform miscellaneous duties with completion in a designated time frame 

• Communicate with Natera staff and its customer to ensure quality 

QUALIFICATIONS 

• Bachelor’s degree or equivalent 

• Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other. 

• Background in medical or biological sciences is preferred 

• 50% Travel required 

KNOWLEDGE, SKILLS, AND ABILITIES 

• Proven track record of success in achieving and exceeding sales goals 

• Award winning sales professional due to individual achievements 

• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills 

• Ability to think strategically as well as execute tactically 

• Must act with a sense of urgency 

• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful 

• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers

• Effective time management skills required with a demonstrated ability to assess and prioritize

• Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com