Full-Time

Senior Manager

Corporate Issues

Confirmed live in the last 24 hours

IPG DXTRA

IPG DXTRA

51-200 employees

Diverse communications network solutions provider

Consulting

Compensation Overview

$100k - $115kAnnually

Senior

San Francisco, CA, USA

Category
PR & Communications
Growth & Marketing
Requirements
  • Bachelor’s Degree
  • 6-7 years public relations or communications experience, particularly in issues and crisis communications management; agency experience is preferred
  • Proven creative and strategic thinking experience
  • Track record in client service to senior level clients
  • Experience and knowledge of public relations and corporate communications best practices, including media relations, executive communications, thought leadership, B2B communications, social and traditional media monitoring and reporting, and the changing media landscape
  • Understanding of social/political landscape and how it could intersect with brands/organizations & how subtle connections in influencer activity can create larger brand risk depending on context, current events
  • Understanding of the constantly evolving nature of threats to the reputation of consumer and corporate brands, including employee and CEO activism, influencer and social commentary/actions, social and political movements, and the impact that changing consumer behaviors and preferences have on brands and companies
  • Understanding of pop culture trends/influencer marketing and how to assess consumer sentiment through social media
  • Mindset of critical thinking and healthy skepticism
  • Quick study of account specific assessment criteria, as risk tolerance shifts from one project/brand to the next
  • Extremely close attention to detail (research accuracy, proofing, desire to train junior staff)
  • Experience managing multiple team members with varying degrees of experience, and delivering consistent end product with multiple authors
  • Working knowledge of social media and how it influences issues management and crisis communications
  • Experience working across disciplines and functions, including account teams, management, creative and legal teams
  • Ability to grasp and translate somewhat complex subject matter into relevant messaging and tactics for key audiences
  • Basic financial management skills, including reviewing billing and managing budgets
Responsibilities
  • Effectively lead project teams in the day-to-day function of protecting clients’ organizational and brand reputations.
  • Develop real-time assessments and points of view on when and how to respond to an emerging issue or crisis
  • Conduct vulnerability assessments and draft protocols and plans to help clients be better prepared to manage future crises
  • Provide senior clients and colleagues with strategic and tactical recommendations
  • Monitoring and analyzing traditional and social media for potential threats or developments relevant to clients and their industries
  • Support the development and execution of crisis trainings and drills
  • Assist in the development of long-term reputation management or recovery plans and program recommendations
  • Develop and manage timelines and weekly actions plans to ensure all deadlines on client programs are met
  • Being available during evenings and weekends, depending on client needs
  • Anticipate and proactively offer solutions to clients and senior team leadership for reputational issues
  • Motivate the team by bringing a positive, solutions-focused attitude to everything you do and providing mentorship and guidance for junior staff
  • Help build positive, long-lasting client relationships
  • Where necessary, support new business development and growth for issues/crisis engagements

IPG DXTRA is renowned for providing creative and meaningful communications solutions that address complex challenges across various sectors. This focus on dynamic and adaptive strategies makes it an ideal environment for professionals who thrive in innovative and thoughtful workspaces. The company's commitment to a diverse communications network not only ensures a broad and inclusive workplace culture, but also positions it as a leader in effectively handling multi-faceted communication needs.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, New York

Founded

2006

Growth & Insights
Headcount

6 month growth

-26%

1 year growth

-4%

2 year growth

-26%