Director – Sales Strategy & Operations
Posted on 9/8/2023

501-1,000 employees

Visual collaboration platform for efficient team planning and work.
Company Overview
Mural is a globally recognized visual work platform that fosters efficient and inclusive communication, trusted by 95% of the Fortune 100 companies. It offers a unique work culture that promotes creativity, empathy, and open-mindedness, with a commitment to diversity and equity, employing hiring processes that reduce bias. With its remote-friendly environment, Mural allows for seamless collaboration across the globe, attracting top talent regardless of location.

Company Stage

Series C

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Experience Level
Desired Skills
Sales & Account Management
Operations & Logistics
  • 10+ years of combined experience in Revenue Strategy/Operations, Management Consulting, or Finance/Banking
  • 5+ years of experience in Sales Operations for a high growth B2B SaaS company
  • Experience building and leading a high performing team of 5+ direct reports
  • Demonstrated experience analyzing data to inform sales performance metrics and reporting
  • Demonstrated experience developing and implementing sales compensation plans and incentive programs
  • Experience with sales tools and technologies (e.g., CRM, Sales Enablement, Sales Acceleration, CPQ, Forecasting)
  • Highly collaborative and customer-centric approach to working with Sales teams
  • Exceptional quantitative analysis and problem solving skills
  • Exceptional project management skills; experience leading high impact, cross-functional initiatives
  • Outstanding communication skills; experience collaborating with, presenting to, and influencing Senior Executives
  • Passion for continuous iteration and experimentation
  • You have experience in Finance or Management Consulting a plus
  • You have intermediate-to-advanced knowledge of CRM systems, particularly Salesforce, preferred
  • Support our annual planning processes; partner with GTM leaders to define sales strategies and objectives aligned with our business goals; develop sales forecasts, targets, and resource allocations
  • Provide weekly, monthly and quarterly reporting and forecasting for the sales organization; identify and present findings and recommendations to an executive audience
  • Build and maintain standardized reports and dashboards to provide GTM leaders with visibility into business performance
  • Own data quality, integrity, standardization, and controls that ensure accurate KPI reporting and forecasting
  • Design, assign, and refine sales segmentation and territories in collaboration with GTM leadership
  • Design and implement a GTM compensation structure that rewards performance and aligns incentives with our business goals, in partnership with Finance
  • Lead a team that assists with quote processes, pricing, and review of non-standard deal terms for compliance with policies; serve as a strategic partner to Sales on deal strategy
  • Implement and optimize programs, processes (e.g., lead management, quoting, forecasting) and tool-based workflows for the Sales team to enhance GTM effectiveness, productivity, and efficiency; find ways to automate processes
  • Manage and prioritize ongoing support requests, projects, and priorities; lead large-scale cross functional initiatives, partnering with teams across the organization (such as GTM Systems, Marketing, BizOps, Finance, Product)
  • Develop and lead an engaged and high-performing team; identify gaps in skill and experience and develop or hire, as necessary