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Senior or Lead Site Reliability Engineer (Sre), Us Citizen -Ts/Sci Clearance Required
Posted on 5/11/2022
INACTIVE
Locations
Virginia, USA • West Virginia, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
AWS
Development Operations (DevOps)
Jenkins
Java
Linux/Unix
Management
Puppet
Kubernetes
Python
Writing
Requirements
  • Active TS/SCI clearance
  • Systems engineering experience in enterprise scale internet service engineering or support role
  • Expertise in TCP/IP related technologies (networking protocols, network programming, etc.)
  • Expertise in CLI enterprise support of Unix variants (Linux/Solaris/BSD) as well as strong Linux/UNIX knowledge with significant exposure to Red Hat Enterprise Linux and Solaris
  • Strong understanding of monitoring implementations and administration
  • Strong communication skills (Written and Oral)
  • Past experience in Incident Management and good understanding of ITIL service operations
  • Experience in working in a 24/7 team managing large data centers
  • Be available to work shift work if required
  • Experience provisioning, operating, and managing AWS/C2S based infrastructure and systems
  • Understand and have experience with writing scripts in Python, Go, or other languages
Responsibilities
  • Keep the customer-facing services available at top performance by maintaining the constant health of the supporting systems
  • Incident management - Act in key support roles during major incidents e.g. Sev0, Sev1. Also, participate in the technical review of the incident for problem management
  • Problem Management - populate and participate in RCAs and hand them off to the Global Solutions team
  • Ensuring that work carried out by the Site Reliability team is executed in such a way as to comply with the company's internal compliance policy and directives
  • Being available to discuss and resolve technical issues and escalations with other technical staff as the need arises
  • Work with and lead other members of the team in staying on top of key industry innovation and technology, and assist in team development growth
  • Ability to operate in the fast paced environment and troubleshoot complex issues quickly successfully balance multiple priorities
  • Work to automate detection and resolution of recurring issues in the production environment
Desired Qualifications
  • BS or higher degree preferred in Computer Science or Electrical Engineering plus relevant job-related experience
  • Prior Chef/Puppet or automated deployment experience
  • Prior Jenkins/Bamboo/Spinnaker pipeline execution experience
  • Experience in supporting and maintaining a monitoring and alert systems
  • Experience in supporting and maintaining Java applications
  • Hands on experience configuring and managing AWS (Amazon Web Services), using the CLI/SDKs
  • Experience managing systems monitoring and alerts
  • Have or Obtain Certifications in Linux+, RedHat and AWS
  • Experience in supporting and managing Kubernetes based applications and services
  • Familiar with Agile Process and DevOps
Salesforce

10,001+ employees

Customer relationship management (CRM) software
Company mission
Salesforce's mission is to empower companies to connect with their customers in a whole new way. The company operates a CRM platform for businesses.
Company Values
  • Trust: Nothing is more important than trust.
  • Customer Success: When our customers succeed, we succeed.
  • Innovation: Innovation comes from everyone.
  • Equality: We all have a role to play.
  • Sustainability: We lead boldly to address the climate emergency.