About Reflex

Reflex is changing the way that 15-million Americans work in retail. We’re building a platform that matches leading apparel brands with the top tier of retail talent, on-demand.

About the Role

We are looking for a Product Manager to join the team who is responsible for the strategy, roadmap, and feature definition across the Reflex worker app, retailer platform & internal tools. This role spans many types of activities, from strategic to tactical. The Product Manager provides cross-functional leadership and bridges organizational gaps between different functional groups, in our case between engineering, operations, sales, and marketing.

Responsibilities

• Create product strategy and business requirements for new features or products

• Responsible for product vision, roadmap and continuous improvement of features and/or products

• Lead and obtain strategic buy-in from internal and external stakeholders

• Communicate key messages and engage with many diverse functional stakeholders throughout the product lifecycle

• Actively seek customer and market input and data as a source of product innovation

• Act as the SME during initial roll-out and provide support when needed

• Responsible for measuring impact & continuing to iterate on products post-launch

Qualifications

• Posses strong diplomacy and excellent communication skills with the ability to present and communicate effectively in front of leadership, stakeholders, and customers.

• Has a customer-centric approach with a focus on delivering products that meet customer and user needs.

• Skilled at conducting market research, gathering insights, and creating business cases.

• Education: Bachelor’s degree in business, engineering, or a related field.

• Experience: 5+ years proven experience as a product manager of consumer facing apps or technology, including experience in a lead role.

• Startup experience preferred

About You

• Self-starter: you are self directed when you need to be and excited to work in a fast paced, low ego environment

• Thoughtful problem solver: You’re a superstar at getting to the bottom of tricky problems. You are comfortable working through hard challenges, both alone and with others.

• You like to “get it done”: you have well-rounded skills and experience to run projects end to end.

• Pragmatic and business-oriented: "Business impact" isn’t just a fancy phrase you hear team members talk about. You embrace the objective of the company, make tradeoffs relentlessly, and prioritize projects better than anyone.

• Put users first: You think critically about the implications of what you build and how it shapes people’s lives.

• Excellent communicator: You communicate ideas clearly and engage thoughtfully with others. You love to tell stories using words and visuals.