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FOH Administrator
Posted on 2/2/2022
London, UK
Experience Level
Desired Skills
  • Social/Personal skills
  • Polite and courteous, with the ability to deal with a wide range of people and respond calmly to situations which occur
  • Awareness of the cultural background of both staff and customers and how to deal with them
  • Remain calm under pressure and retain a 'can do' positive approach
  • Desire to deliver the highest quality and continuously improve the service provided
  • Attention to detail
  • Anticipating problems/requests and having options available to resolve them
  • Motivation skills
  • Technology Skills
  • Intermediate MS Office skills
  • Ability to work with diverse technology (Video Conferencing, Meeting Room Bookings, etc )
  • Capability to resolve simple technical problems (power, laptop leads, connecting to Wifi, etc.)
  • Being first point of contact: meeting, greeting and welcoming business clients and staff in a professional and friendly manner to portray a professional business image
  • Answering and directing call appropriately, taking accurate messages while projecting the company's image in a courteous, efficient and helpful manner
  • Booking meeting rooms, following up meeting room requests and maintaining the meeting room calendars within Outlook
  • Ordering lunches for meetings as requested, ensuring that dietary requirements are always asked for in advance, preparing refreshments
  • Setting up and connecting video conferences and conference calls etc. liaising with IT for specific requests
  • Recording and handling all incoming and outgoing couriers and distribute to the appropriate person
  • Arranging national and international couriers with the appropriate companies
  • Coordinate daily activities with building reception i.e. visitors, contractors
  • Keeping our internal spreadsheets/logs up to date i.e. couriers, travel, credit card log
  • Assist with travel and hotel bookings, visa application process, taxi bookings, organising payment for hotel stays
  • Liaising with HR, facilities, finance and legal departments
  • Assisting senior management when required (restaurant bookings, travel arrangement)
  • Copying, printing, scanning, binding and other ad hoc administration duties
ION Group

1,001-5,000 employees

Holding company
Company Overview
ION software wants to help improve decision-making, increase efficiency, simplify complex processes and empower people. They enable financial institutions, central banks and corporations to digitize and automate their most business critical processes.
  • Health, dental, and vision insurance
  • AD&D and disability insurance
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Mental health care
  • 401K plan
  • Performance bonus
  • Supplemental workers' compensation
  • Family medical leave & parental leave
  • PTO, paid holidays, sick days, bereavement leave, and volunteer time off
  • Commuter checks
  • Company social events
  • Employee assistance program
  • Free lunch
  • mobile phone discount
Company Values
  • We are entrepreneurial.
  • We are imaginative.
  • We are rigorous.
  • We think long-term.
  • We progress together.