Full-Time
Office Worker
SPS Consulting, LLC
No salary listed
Rockville, MD, USA
In Person
Category
 Clerical & Data Entry |
|---|
Required Skills
Microsoft Office
Customer Service
Requirements
- A high school diploma and one year of experience in office support are required.
- Proficiency in typing and Microsoft Office applications, with good editing skills.
- Knowledge of customer service practices and principles.
- Ability to adapt to different personality types and maintain a customer-focused approach.
- Ability to handle stressful situations appropriately and with professionalism.
- Ability to work independently and manage time and tasks effectively.
- Ability to work with witnesses and customers in a friendly and courteous manner.
- Ability to use a multi-button telephone, personal computer, photocopier, TTY machine, and other office automation equipment appropriate to the position.
Responsibilities
- Receive visitors.
- Answer and direct phone calls.
- Provide information to the general public.
- Receive, sort, and distribute incoming mail and other correspondence.
- Type correspondence and documents.
- Sort and file materials.
- Operate computers, fax machines, photocopiers, calculators, telephones, scanners, printers, and other common office equipment.
- Perform data entry using multiple computer systems, programs, and platforms.
- Handle inquiries and incoming work requests and maintain filing systems.