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Delivery Specialist Ii
Posted on 5/23/2022
Dedham, MA, USA
Experience Level
Desired Skills
Customer Service
  • Excite and educate new members by providing a perfect installation of Peloton connected fitness units
  • Attend and participate in daily huddles
  • Support the Member through the entire delivery experience
  • Stage, assemble and install Peloton hardware and accessories; be able to troubleshoot issues in-home
  • Perform Level 1 repairs and process returns
  • Safely Operate Peloton fleet vehicles following all road laws and Peloton policies; ensure cleanliness of vans and other common areas in the warehouse
  • Manage delivery route with Peloton systems and maintain communication with the Member prior to delivery
  • Adhere to and prioritize Peloton's standards of safety for yourself, your Team Member, and the Member on and off the road at all times
  • Ensure specified processes, procedures, and reporting methods are followed
  • Record serial information and complete all record documentation for repairs, maintenance, returns and refurbishment
  • Perform warehouse duties as needed including, but not limited to, product building, inbound shipment intake, loading and unloading vans and maintaining 5S methodology standards
  • Perform inventory duties as needed including, but not limited to, cycle counts, system inventory movements, re-SKUing inventory, etc
  • A safety mindset
  • An outgoing, dynamic personality, and excellent presentation skills
  • Excellent customer service skills
  • Intermediate mathematical skills
  • Handy with tools & understanding of torque value
  • Capable of excellent documentation and tracking data, including on electronic devices
  • Attention to detail
  • Ability to work well both independently and in a team atmosphere
  • Good problem solving skills, and the ability to troubleshoot problems and think on your feet
  • Must have a valid driver's license and a clean driving record
  • Ability to lift up to 210 pounds with assistance
  • Flexible schedule; ability to work nights, weekends, and holidays as necessary
  • Functional lifting test is required

1,001-5,000 employees

Live and on-demand boutique studio classes
Company Overview
Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. The company offers a suite of fitness products and services.
  • Comprehensive health & life benefits
  • Supporting families
  • Future planning
  • Education
  • Product discounts
  • Supporting our communities
Company Values
  • Put members first
  • Operate with a bias for action
  • Empower teams of smart creatives
  • Be the best place to work
  • Together we go far