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Group Creative Director (Financial Services Technology)
Posted on 3/8/2022
United States
Experience Level
Desired Skills
Data Analysis
Graphic Design
Public Speaking
  • Collaborate with cross-functional leadership teams to identify opportunities to drive business outcomes
  • Define account and program strategy, including oversight and planning across multiple Experience Design workstreams, identify and cultivate new opportunities, support and grow client relationships
  • Drive delivery of high quality client solutions across multiple types of Experience Design engagement
  • Lead and collaborates within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions
  • Skillfully balance multiple initiatives simultaneously
  • Support business development through program relationship support, estimation, solutioning, pitch work, and high level staffing plans
  • Lead the development and promotion of clear understanding of the Experience Design competency within the practice and the larger Bounteous organization, including best practices, methodologies, and deliverables
  • Ability to articulate the value of design to any audience
  • Deft familiarity and expertise in Experience Design activities and deliverables including experience strategy, workshop facilitation, customer journeys, experience concepts, visual communication, and brand storytelling
  • Understand how to recognize and foster talent, guiding personal and professional growth, including Creative Directors
  • Work with resourcing coordinators to staff and cast the right talent to the right projects
  • Fosters experimentation with methods and processes to continuously improve the practice
  • Actively engage in Experience Design communities locally and nationally through public speaking, judging, teaching, and other industry activities
  • Define and model our culture and atmosphere, quality of work, and growth for the next generation of designers
Desired Qualifications
  • 14+ years of experience as Design professional working on complex challenges with medium-to-large cross disciplinary teams, with a focus on design, user experience, and storytelling
  • 6+ years experience building and leading teams, and mentoring and coaching direct reports
  • A background defining the vision for and delivering end-to-end digital experiences in the Financial, Industrial, and/or Technology space
  • Substantial demonstrable experience presenting, facilitating and leading workshops, and synthesizing data into actionable strategies and projects across programs
  • Deep experience connecting Experience Design work to user satisfaction, business challenges, and brand value
  • Ability to lead engagements to provide a strong voice for Experience Design within blended teams
  • Experience in leading design teams, including planning, creation and moderation
  • Strong background in insight-driven and user-centered design methodology
  • Ability to lead and create Experience Design deliverables and activities with no oversight
  • Understanding of responsive design, mobile design, accessibility issues, and Agile methodology
  • Ability to manage multiple high-profile strategic projects simultaneously
  • Experience in estimating, pitching, planning, and staffing work
  • Consulting/agency experience is required
  • Working knowledge of current design tools, eg - Figma, Sketch, InVision, remote user testing tools, Adobe Suite; and in-depth knowledge of presentation and admin software, eg - Miro, Keynote, and Microsoft Office products
  • Excellent communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
  • Excellent listener with a passion for storytelling and user-centered design
  • Clear, charismatic, and compelling presenter
  • BS/BA in Graphic Design, Interaction Design, Digital Design, Visual Communication, or Human-Computer Interaction, or other design-related fields

201-500 employees

Digital innovation agency
Company Overview
Bounteous' mission is both simple and clear. They're here to help clients compete and win digitally. Everything they do is based upon an understanding of that mission, including who they hire, how they work with their clients, what they teach their people, when they recommend action, and why they matter.
  • Award-winning culture
  • World-class, Fortune 500 engagements
  • Professional growth opportunities
  • Flexible working hours
  • Take-what-you-need vacation
  • Competitive benefits
  • Continuing education
  • Volunteer programs
  • Ample snacks
Company Values
  • Client-Focused
  • Healthy
  • Accountable
  • Results-Driven
  • Growth-Obsessed
  • Excellence