Growth Technical Operations Associate

Hi, we're Oscar. We're hiring an Associate, Growth Technical Operations to join our Sales Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Growth Technical Operations Associate manages key processes across business. This role is the subject matter expert on tracking the sales pipeline activity and providing operational and logistical support for the sales team. Additionally, they use their expertise to partner cross-functionally to assist with the preparation of materials for externally facing client meetings and help to streamline processes and procedures in a dynamic, fast-paced environment.

You will report to the Associate Director, Growth Technical Operations.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

This is a hybrid position in our New York City office (in Hudson Square) and you will be expected to come into the office at least two days each week. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Assist with tracking pipeline updates and basic metrics to support pipeline performance monitoring.
• Support the sales team in coordinating updates to the sales process and identifying areas for improvement.
• Help prepare summary updates on the sales pipeline for leadership and other key stakeholders including analyzing sales reporting to identify trends and actionable insights.
• Provide operational support for CRM management, including inputting data, researching prospects, and coordinating outreach activities.
• Collaborate with marketing to assist in lead generation activities.
• Conduct preliminary research on target partners to support pitch preparation.
• Help maintain and make minor updates to externally facing sales materials.
• Lookup and pull data from databases using internal tools. 
• Build and maintain relationships with cross functional internal stakeholders. 
• Compliance with all applicable laws and regulations. 
• Other duties as assigned.

Qualifications

• Bachelor’s degree or 4+ years equivalent work experience.
• 3+ years of work experience in sales operations, sales support, or similar role.
• 3+ years of technical proficiency working with Google Slides, Sheets, Excel, and other databases.
• 2+ years experience with additional sales enablement tools (ZoomInfo, Salesloft, Definitive, etc.) 
• 1+ years experience using Salesforce.

Bonus Points

• Prior work experience in healthcare technology or SaaS company preferred.