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Full-Time

Outbound Team Lead

Fulfillment, PM Shift

Posted on 6/21/2024

Thrive Market

Thrive Market

501-1,000 employees

Online grocery retailer for organic products

Food & Agriculture
Consumer Goods

Compensation Overview

$22Hourly

+ Stock Options

Entry, Junior

Reno, NV, USA

Requires onsite presence in Reno, Nevada.

Category
Customer Success Management
Sales & Account Management
Required Skills
Communications
Requirements
  • High school diploma or equivalent
  • Prior logistics, fulfillment, and/or industry experience preferred
  • Experience with hand-held scanners
  • Ability to stand and walk for extended periods of time, lift up to 50 lbs
  • Positive, ambitious, energetic, hardworking with a strong work ethic
  • Excellent communication skills and attention to detail
Responsibilities
  • Lead by example and support team members
  • Create a culture of operational excellence through communication and training
  • Review operational reports and identify areas for improvement
  • Perform other duties assigned by Supervisor

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features a personal shopper service, called Thrive Guide, and offers fast, carbon-neutral shipping, enhancing the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Company Stage

Series C

Total Funding

$414.2M

Headquarters

Los Angeles, California

Founded

2013

Growth & Insights
Headcount

6 month growth

4%

1 year growth

9%

2 year growth

25%
Simplify Jobs

Simplify's Take

What believers are saying

  • Thrive Market's partnerships with brands like LesserEvil and Beyond Meat highlight its ability to offer exclusive, health-focused products.
  • The company's focus on organic and non-GMO products positions it well to capitalize on the growing consumer trend towards healthy eating.
  • Achieving TRUE Zero Waste Certification for its fulfillment centers demonstrates Thrive Market's leadership in sustainability, potentially attracting eco-conscious consumers.

What critics are saying

  • The membership model may deter potential customers who are unwilling to pay an annual fee upfront.
  • The competitive landscape of online grocery retail is intense, with major players like Amazon and Walmart posing significant threats.

What makes Thrive Market unique

  • Thrive Market's membership model, similar to a wholesale club, allows it to offer competitive pricing up to 30% less than traditional retail prices.
  • The company’s commitment to sustainability, including carbon-neutral shipping and plastic-neutral certification, sets it apart in the online grocery sector.
  • Thrive Market enhances customer experience with unique services like 24/7 access to a personal shopper, known as a Thrive Guide.

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