Full-Time

Staff Program Delivery Manager

Posted on 8/28/2024

Tekion

Tekion

1,001-5,000 employees

Cloud-native platform for automotive retail

No salary listed

Mid, Senior

Detroit, MI, USA

Hybrid role requiring on-site presence 3 days per week (Tuesday, Wednesday, Thursday) in the metro-Detroit area.

Category
Full-Stack Engineering
Software Engineering
Required Skills
Quality Assurance (QA)
Development Operations (DevOps)
Requirements
  • Bachelor’s degree in STEM; Advanced Engineering degree or MBA preferred.
  • With a total 4-6 years of experience and a minimum 3 years of consulting, product, and/or delivery management experience with enterprise SaaS solutions.
  • Experience leading customer engagements.
  • Credible customer presence. Capable of communicating effectively and building a trusted advisor relationship.
  • Strong customer orientation with a drive to understand business needs.
  • Ability to navigate between business and technical domains of a software implementation project.
  • Excellent presentation and written communication skills.
Responsibilities
  • Collaborate with customers to develop use cases that drive business value.
  • Lead cross functional team of engineers, product managers, QA, and DevOps to deliver successful deployments.
  • Identify, track, and mitigate risks. Remove obstacles before they become issues.
  • Manage customer expectations.
  • Quantify and track value metrics.
  • Drive customer success and adoption with a focus on customer retention and expansion.
  • Communicate effectively and proactively with customers to build trusted relationships.

Tekion offers a cloud-native platform tailored for the automotive retail industry, with its main product being a Dealer Management System (DMS). This system utilizes technologies like Big Data, IoT, and Machine Learning to provide dealerships with a centralized view of their operations, enhancing management and efficiency. Tekion stands out by integrating seamlessly with major Original Equipment Manufacturers (OEMs) at no extra cost, simplifying operations for clients. The company's goal is to transform automotive retail by improving dealership efficiency, profitability, and customer experience.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$635.1M

Headquarters

Pleasanton, California

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Tekion secured $200 million in growth capital for platform expansion and tech enhancement.
  • Strategic partnerships with Sharebox and Curbee expand Tekion's ecosystem and platform value.
  • Increased AI adoption in automotive retail drives demand for Tekion's AI-powered solutions.

What critics are saying

  • Legal battles with CDK Global could harm Tekion's reputation and financial standing.
  • Rapid expansion may strain resources, leading to potential operational inefficiencies.
  • Resistance from traditional dealerships may slow down adoption of Tekion's advanced tech solutions.

What makes Tekion unique

  • Tekion offers the first cloud-native platform for the automotive retail industry.
  • The platform integrates OEMs, retailers, and consumers seamlessly, enhancing operational efficiency.
  • Tekion's AI Agents boost business value by enhancing customer engagement and operational efficiency.

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Benefits

Competitive compensation and generous stock options

100% employer-paid top-of-the-line medical, dental and vision coverage

Great benefits including unlimited PTO, parental leave and free snacks and beverages

The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

Work on the latest and coolest technologies – everything is home-grown and built ground-up

A dynamic work environment with a strong sense of community and collaboration

The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy

Exciting opportunities for career growth and development

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Automotive World
Mar 18th, 2025
Tekion launches AI Agents on its platform, boosting business value for automotive retail

Building on the success of Tekion AI Copilot for Service, first unveiled at NADA 2025, Tekion plans to launch a first-of-its-kind suite of AI Agents for the automotive industry, starting with Tekion AI Agent for Service.

Reuters
Feb 12th, 2025
Auto tech giant CDK accuses rival Tekion of hacking 'campaign' in lawsuit

Feb 11 (Reuters) - Automotive retail software giant CDK Global has sued rival Tekion in U.S. court, accusing it of an illegal cyber hacking campaign to scrape confidential data from dealerships' computer systems in a bid to drive new business.

Automotive News
Jan 14th, 2025
Tekion, Ken Garff forge new DMS partnership

Dealership management system upstart Tekion has inked a new partnership with longtime Reynolds and Reynolds customer Ken Garff Automotive Group, a Utah-based dealership group with 70 stores across nine states.

Dealership Guy
Dec 10th, 2024
Tekion sues CDK Global, accuses firm of holding data 'hostage'

Automotive software firm Tekion is suing CDK Global over alleged anti-competitive practices involving dealership data.

Tekion
Nov 12th, 2024
Sharebox Joins the Tekion Strategic Partner Program to Streamline Secure Key Management for Dealerships

Sharebox joins the Tekion strategic Partner program to streamline secure key management for dealerships.

INACTIVE