Full-Time
Staff Program Delivery Manager
Posted on 8/28/2024
Tekion
1,001-5,000 employees
Cloud-native platform for automotive retail management
Mid, Senior
Detroit, MI, USA
Hybrid role requiring on-site presence 3 days per week (Tuesday, Wednesday, Thursday) in the metro-Detroit area.
- Bachelor’s degree in STEM; Advanced Engineering degree or MBA preferred.
- With a total 4-6 years of experience and a minimum 3 years of consulting, product, and/or delivery management experience with enterprise SaaS solutions.
- Experience leading customer engagements.
- Credible customer presence. Capable of communicating effectively and building a trusted advisor relationship.
- Strong customer orientation with a drive to understand business needs.
- Ability to navigate between business and technical domains of a software implementation project.
- Excellent presentation and written communication skills.
- Collaborate with customers to develop use cases that drive business value.
- Lead cross functional team of engineers, product managers, QA, and DevOps to deliver successful deployments.
- Identify, track, and mitigate risks. Remove obstacles before they become issues.
- Manage customer expectations.
- Quantify and track value metrics.
- Drive customer success and adoption with a focus on customer retention and expansion.
- Communicate effectively and proactively with customers to build trusted relationships.
Tekion offers a cloud-native platform designed for the automotive retail industry, with its main product being a Dealer Management System (DMS). This system uses technologies like Big Data, IoT, and Machine Learning to provide dealerships with a centralized view and performance metrics, improving management and operational efficiency. Tekion stands out by integrating seamlessly with major OEMs at no extra cost, helping clients reduce expenses. The company's goal is to enhance dealership efficiency, profitability, and customer experience.
Company Stage
Growth Equity (Venture Capital)
Total Funding
$617.8M
Headquarters
Pleasanton, California
Founded
2016
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↑ 7%
Simplify's Take
What believers are saying
- Increased adoption of cloud-native solutions boosts demand for Tekion's platform.
- AI integration in dealership systems enhances customer experience and operational efficiency.
- Subscription-based SaaS model aligns with industry trends, supporting Tekion's growth.
What critics are saying
- Competition from established players like CDK Global may impact Tekion's market share.
- Data privacy concerns could arise from integrating generative AI into Tekion's platform.
- Reliance on partnerships may pose risks if expected synergies are not achieved.
What makes Tekion unique
- Tekion offers the first cloud-native platform for the automotive retail industry.
- The platform integrates AI and machine learning for predictive analytics and personalization.
- Tekion's Automotive Partner Cloud enables seamless data sharing across the automotive ecosystem.
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Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development