ServiceNow Technical Consultant @ Cprime

Sales & Solution Engineering (1)

Salary Range: 110000 to 140000 (Currency: USD) (Pay period: per-year-salary)

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

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SUMMARY:

We are looking for a ServiceNow Technical Consultant for our INRY team as we expand our Delivery team to facilitate growth through successful project delivery. Our consultants lead the design, development, and implementation of ServiceNow solutions to address our clients' requirements. We would love to hear from you if you are a seasoned ServiceNow professional with a proven track record of success in solution design, configuration, and implementation.

WHAT YOU WILL DO:

Client Engagement: Build strong relationships with clients, serving as a trusted advisor and subject matter expert on ServiceNow and ensuring their success and satisfaction with our solutions.
Implementation Management: Lead end-to-end implementation projects, from requirements gathering and solution design to testing, deployment, and post-implementation support.
Solution Design: Collaborate with clients to understand their business requirements and translate them into ServiceNow solutions.
Workshops: Conduct workshops with clients to facilitate knowledge transfer and promote user adoption of ServiceNow solutions.
Configuration: Configure ServiceNow applications to meet client specifications, leveraging your expertise in the platform's capabilities and best practices. Work on system management, user data management, Platform updates, Scripting, and updating User Stories.
User Acceptance Testing (UAT): Lead UAT efforts, including test planning, scenario development, test execution, and defect management, ensuring that solutions meet quality standards and fulfil business requirements.
Enablement and Adoption: Lead interactive sessions to educate stakeholders on platform capabilities, best practices, and industry trends, empowering them to maximize the value of their ServiceNow investment.
Continuous Improvement: Stay abreast of the latest ServiceNow developments, trends, and best practices, and proactively identify opportunities for process optimization and enhancement.

QUALIFICATIONS AND SKILLS:

3+ years of real-time hands-on ServiceNow platform experience and experience with HRSD.
ServiceNow Development and configuration proficiency
JavaScript experience
Proven history of working effectively with cross-functional teams.
Experience with client management and project management.
Excellent problem-solving ability and time management.
Proactive communication skills, presenting technology as business solutions.
Good business sense and relationship-building skills.
Must be a self-starter with the ability to deal with ambiguity and white spaces and have a start-up mindset.
Must be flexible and ready to pivot based on the changing demands of a project.

EDUCATION AND CERTIFICATIONS:

Bachelor's degree in computer science, Information Technology, Engineering, or a closely related field.
ServiceNow Certified System Administrator certification

TRAVEL:

Willingness to travel (up to 40%) to customer or partner locations as needed.

WHAT WILL GIVE YOU A STEP UP:

CIS certification in HRSD

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What We Believe In

We believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws

ServiceNow Technical Consultant

Cprime

Compensation Overview

WHAT YOU WILL DO:

QUALIFICATIONS AND SKILLS:

EDUCATION AND CERTIFICATIONS:

TRAVEL:

WHAT WILL GIVE YOU A STEP UP:

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