Full-Time
Senior Client Advisor
Tiffany & Co.
Designs and sells luxury jewelry and goods
No salary listed
London, UK
In Person
| 🤝Sales & Account Management (1) |
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- Minimum 3-5 years of experience in luxury retail environment or client-related experience (e.g., hospitality)
- Experienced sales and clienteling professional in an omnichannel luxury environment
- Proven track record in achieving sales results and cultivating relationships with a diverse client base
- Passion for luxury retail environments; jewelry / watch expertise is a plus
- Collaborative team player with strong interpersonal and communication skills
- Thoughtful and service-oriented with knowledge of luxury etiquette
- Experienced in deploying sales strategies and clienteling initiatives
- Digitally-savvy and at ease with omnichannel tools
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Must have authorization to work in the United States or in the country where the position is based.
- Consistently deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
- Demonstrate an entrepreneurial mindset to consistently exceed sales objectives and KPIs
- Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
- Act as a role model, providing guidance to Client Advisors to collectively exceed objectives
- Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.)
- Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
- Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
- Connect with clients and teams by asking strategic questions and establishing lasting relationships
- Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services)
- Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
- Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
- Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
- Propose solutions to Store Leadership when facing challenges / seeing opportunities, support team adoption of new ways of doing business
- Proficiency in multiple languages
- A college/university degree
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
Tiffany & Co. designs, manufactures, and sells luxury jewelry and other high-end goods. Their product range includes diamond engagement rings, necklaces, bracelets, earrings, watches, fragrances, and accessories. The company operates through a network of retail stores and online platforms, targeting affluent consumers who value quality and exclusivity. Tiffany & Co. distinguishes itself from competitors by its strong brand reputation for craftsmanship and luxury. The primary goal of the company is to provide premium products that embody elegance and sophistication.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1837
Simplify's Take
What believers are saying
- The solar-powered watch aligns with the growing trend of sustainable luxury.
- Experiential retail, like boutique-museums, enhances brand loyalty and attracts new customers.
- China's 'debut economy' offers significant market expansion opportunities for Tiffany & Co.
What critics are saying
- Increased competition from emerging luxury jewelry brands in Asia.
- Rising raw material costs could impact profit margins.
- Maintaining brand exclusivity while expanding could dilute Tiffany's luxury image.
What makes Tiffany & Co. unique
- Tiffany & Co. is renowned for its iconic blue box and luxury branding.
- The company offers exclusive high jewelry collections like the Bird on a Pearl.
- Tiffany's boutique-museums provide unique, immersive shopping experiences.
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Benefits
Flexible Work Hours
Company News
Tiffany & Co. unveils new boutique-museum in montenapoleone.
Tiffany & Co. launches solar-powered schlumberger-inspired rope watch.
Tiffany & Co. announced the launch of the 2025 Bird on a Pearl high jewellery capsule collection, a stunning reimagining of Jean Schlumberger's iconic Bird on a Rock.
Celebrities were dripping in diamonds at Tiffany & Co.'s Blue Book 2025 launch event in New York.
NEW YORK, NY - Tiffany & Co. today unveils Blue Book 2025: Sea of Wonder, an extraordinary high jewelry collection that celebrates the allure, motion and mystery of the oceans.