Full-Time

Techops Platform Specialist

Confirmed live in the last 24 hours

Monzo

Monzo

1,001-5,000 employees

Digital banking platform for personal finance

Compensation Overview

£60k - £75k/yr

+ Share Options

Mid, Senior

London, UK + 1 more

More locations: Remote in UK

The role can be based in the London office, but distributed working within the UK is also open, with ad hoc meetings in London.

Category
IT Project Management
System Administration
IT & Security
Required Skills
PowerShell
Python
Risk Management
Data Analysis
Requirements
  • hands-on experience with eDiscovery processes and tooling
  • extensive experience managing SaaS platforms and cloud technologies
  • well-versed in implementing technical processes for informational risk management and compliance
  • strong skills in scripting languages like Python or PowerShell
  • thrive both independently and as part of a collaborative team
Responsibilities
  • Supporting our Legal and People teams with robust technical solutions for eDiscovery cases and legal hold implementations
  • Ensuring that platform configurations align with our security policies and industry best practices to protect data integrity
  • Proactively identifying and resolving potential platform issues before they impact user experience
  • Implementing and maintaining automated monitoring and alerting systems to enhance platform reliability
  • Collaborate with the wider TechOps teams to design & support new tools and platforms
  • Generating and analysing regular reports on platform performance to drive data-driven improvements
  • Researching and recommending new technologies and tools that can enhance platform efficiency and security

Monzo is a digital banking platform that focuses on providing a convenient way for individuals to manage their finances through a mobile app. The app allows users to track their income, spending, and savings easily. It includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up payments to the nearest dollar. Monzo generates revenue from interest on customer deposits, fees for certain services, and interchange fees from card transactions. It also offers overdrafts and personal loans. The platform provides real-time balance updates and instant spending notifications, helping users stay informed about their finances and ensuring timely bill payments. With over 8 million customers, Monzo stands out in the fintech sector by catering to the demand for mobile-first banking solutions.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$1.9B

Headquarters

London, United Kingdom

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Monzo's removal of the Under 16s waitlist could expand its customer base significantly.
  • The introduction of Monzo Flex aligns with the trend for flexible payment solutions.
  • Monzo's strategic focus on a comprehensive financial app positions it for market growth.

What critics are saying

  • Monzo faces competition from Lunar's similar product targeting the Under 16s demographic.
  • The departure of COO Sujata Bhatia may lead to leadership instability during IPO preparations.
  • Internal disagreements on IPO location could delay the process and affect investor confidence.

What makes Monzo unique

  • Monzo offers a digital-only banking experience with real-time spending updates and budgeting tools.
  • The app features 'Pots' for saving, allowing users to set aside money for specific goals.
  • Monzo Plus provides premium features like custom card designs and travel insurance.

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Benefits

Competitive salary

Flexible working hours

Work from home

Stock options

32 days of paid vacation and public holidays per year

Health insurance

EAP

Learning budget

Home office stipend

Paid parental leave

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
FF News
Mar 20th, 2025
Monzo Appoints Chief Product Officer As It Makes Strides On Its Ambition To Build One App Customers Use To Manage Their Entire Financial Lives

Leading digital bank Monzo today announces the appointment of Andy Smart to the role of Chief Product Officer (CPO) as it continues to build the one app customers turn to to manage their entire financial lives.Andy joined in 2016 as one of Monzo’s first 20 employees and during his career has served in several significant positions across the technology platform including being appointed Monzo’s first Vice President of Engineering, and acting as Interim CTO. As VP he was responsible for leading the team of more than 200 engineers and managers across all products including personal banking, subscriptions business banking, borrowing and payments. Most recently Andy was General Manager of Wealth, where he led the development of Monzo’s hugely successful instant access savings and investments products and more recently Monzo Pension.In the last 12 months alone, Monzo has launched multiple new products and features as it progresses on its ambition to build the one app that solves all the money needs of its customers. Today, it has more than 11 million customers who can budget, save, borrow, invest, track their mortgage and consolidate their pensions all within the Monzo app – with much more to come. These products are alongside a growing suite of never-been-seen-before security features like Call Status and Known Locations that help to protect customers’ money.TS Anil, Group CEO of Monzo, said: “Andy has made a huge success of every role he’s had at Monzo, keeping the customer at the heart of his thinking and strategy every step of the way. As CPO he’ll continue turning our ambitions into a reality, putting game-changing products and features into the hands of our 11 million customers as we take Monzo to new heights.”Andy Smart, Monzo’s Chief Product Officer, said: “Monzo set out to change the face of finance by bringing the best of banking and technology together, and we’re doing just that

FF News
Mar 13th, 2025
Monzo Removes Waitlist For Under 16S Bank Account And Adds Two Brand New Features

Monzo, the UK’s largest digital bank with more than 11m customers, today announced they are removing the waitlist for their Under 16s product – making it available for any eligible parents or guardians to sign their kids up. U16s is a free account designed to bring the best of Monzo’s money management tools to children aged 6-15.Bringing Monzo magic to a new generation, the account gives children the opportunity to experience money firsts like saving, budgeting, receiving pocket money or using a card to pay in a shop, all while giving parents or guardians complete control and visibility to ensure they’re managing their money safely.This latest announcement includes two new features added to the product since launch:Additional parent access: Parents/guardians can now add another adult as an additional family member on the Under 16s account. This means two of them can look after their children’s accounts. Additional family members can see the child’s spending, add money, and even freeze their card.Friends & family can gift money: Parents can share a unique payment link with friends and family that they can use to send money directly to the Under 16s accountOver 300,000 accounts have been set up since launch, featuring:Free for every child: No sign-up, top up or subscription fees and no fees for spending abroadLoved Monzo features: Children can set savings goals, organise money in Pots, receive scheduled pocket money payments and customise their Monzo appNeon Monzo card: Kids choose their own pink, yellow or blue neon cardVisibility and control for parents: Parents have the child’s account linked to their own, and can choose to be notified when their child spends. Parents can set spending limits and use customisable controls to turn cash withdrawals and online payments on or off.In-app education: Guidance on money topics customers want their children to learn about, like saving, budgeting and spending safely onlineAccount grows with you: Children can graduate to a 16-17s account and again to a full Monzo account when they become an adultResearch from Monzo reveals that of the parents who discuss finances with their children, half of them (50%) said they want their children to understand how to save pocket money, with (42%) saying they wanted their children to understand how to create a budget.Parents or guardians can now sign up for Monzo for Under 16s here:https://monzo.com/current- account/under-16s

Tech.eu
Mar 11th, 2025
Lunar Launches App For Kids And Says It Can Capture 250,000 Customers

Nordic challenger bank Lunar is launching a paid offshoot app for children and teenagers and says it can capture hundreds of thousands of customers. The Danish challenger bank, which is ten years old, is launching Lunar Youth, designed for children and teens aged between seven and 17. In the UK, challenger Monzo is also launching a child-friendly app.Lunar Youth features include an option for children and teens to design their own card and app theme; digital tools, such as an overview of spending, real-time insights, spend categorisation and budgeting tools. The app is linked to a parent's bank account, and parents can set budget limits, monitor transactions, and access spending insights.It also includes category restrictions in areas such as crypto, gambling, and adult content while all online purchases require parental approval.Ken Villum Klausen, founder and CEO of Lunar, which has over 950,000 customers, said:"We’re building a digital bank for a digital generation—giving kids the tools to explore, learn, and build confidentially managing money, step by step, in a safe environment. We’ve been around for nearly a decade, and the customers who joined us in the early days have grown up with us—many of them now becoming parents themselves. "Lunar Youth isn’t just about kids; it’s about continuing to be the go-to bank for our users as they move through different life stages—whether they’re opening their first account as teenagers or helping their own children take their first financial steps."Lunar Youth is offered to users on some of Lunar’s paid tiers, priced at around four euros a month

LEP
Feb 27th, 2025
Online banking: 9 of the best digital-only banks with mobile apps - from Monzo to Revolut

In 2021, Monzo introduced "Monzo Flex," a buy-now-pay-later product, and has plans to launch pension services, allowing customers to consolidate their pension schemes within the app.

Finextra
Feb 14th, 2025
Monzo COO Bhatia steps down

Bhatia joined Monzo in 2020 from American Express, where she spent 15 years in a variety of roles including GM head of Europe, global merchant services.