Full-Time

Patient Access Registration Specialist

Confirmed live in the last 24 hours

Intermountain Healthcare

Intermountain Healthcare

10,001+ employees

Intermountain Healthcare is a nonprofit health system.

Education
Healthcare

Compensation Overview

$18.29 - $24.26Hourly

Entry, Junior

Brighton, CO, USA

Location is Platte Valley Hospital in Brighton, Colorado.

Category
Customer Support
Customer Success & Support
Requirements
  • High School Diploma or equivalent, required
  • Strong organizational skills and attention to detail, required
  • At least one (1) year of experience in the hospitality or service industry, preferred
Responsibilities
  • Register patients.
  • Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system.
  • Avoid overlays and duplicate patient medical records.
  • Follow procedures when identifying a patient and applying the patient identification bracelet.
  • Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.
  • Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms.
  • Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC.
  • Complete the Medicare Secondary Payer (MSP) questionnaire when applicable.
  • Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required.
  • Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.
  • Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable.
  • Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances.
  • Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s).
  • Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations.
  • Collect patient payments and provide accurate receipt.
  • Post all payments in system.
  • Reconcile receipts with cash collected and completes required balancing forms.
  • Document patient account notes for all interactions/transactions.
  • Maintain departmental and/or individual work queues and reports as required.
  • Explain/answer patient billing inquiries and interpret statement data to resolve accounts.
  • Escalate account issues which cannot be resolved.
  • Update the emergency department room tracking system.
Intermountain Healthcare

Intermountain Healthcare

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Company Stage

Grant

Total Funding

$1.8M

Headquarters

Salt Lake City, Utah

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • Ryan Smith's appointment as CDIO strengthens Intermountain's digital transformation efforts.
  • The $1B hospital in Billings, MT, will enhance healthcare access in the region.
  • Intermountain's expansion in Nevada with Alignment Health Plan increases care accessibility.

What critics are saying

  • Ryan Smith's strategic shifts may disrupt ongoing digital transformation initiatives.
  • The $1B hospital project could strain financial resources if not managed well.
  • Scaling virtual cardiology care with Story Health may lead to inconsistent patient experiences.

What makes Intermountain Healthcare unique

  • Intermountain Health is a leader in innovative care models for complex patient populations.
  • The partnership with Story Health enhances virtual cardiology care, improving patient outcomes.
  • Intermountain's focus on healthcare real estate development expands outpatient service capabilities.

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