Full-Time

Professional Services Lab Manager and Training Coordinator

Confirmed live in the last 24 hours

Trellix

Trellix

1,001-5,000 employees

Consumer Software
Cybersecurity
AI & Machine Learning

Mid

Reston, VA, USA + 1 more

More locations: Columbia, MD, USA

Category
Lab & Research
Life Sciences
Requirements
  • Experience working within large dynamic organizations
  • Solid understanding of the Cybersecurity industry
  • Demonstrated experience as Training Coordinator or Facilitator or similar role
  • Excellent communication and interpersonal skills
  • Experience coordinating multiple training events in a corporate setting
  • Knowledge of instructional design, implementation, learning management systems and web delivery methodologies
  • Experience with the full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Advanced organizational skills with the ability to handle multiple concurrent assignments
Responsibilities
  • Responsible for overall experience and successful delivery of training and lab resources to the global Trellix Professional Services organization
  • Assess needs, design, and implement a training program for the Global Professional Services organization
  • Collaborate with Global Professional Services leaders to understand training needs along with program goals and objectives
  • Manage the capability, functionality, and access to Professional Services (PS) lab resources hosted in the Trellix Maryland Office and/or within various cloud services providers
  • Coordinate with Trellix’ corporate training/learning teams to maximize Professional Services use of corporate resources (e.g., Trellix Learning Center & Instructor-led training, LinkedIN Learning, Lessonly)
  • Build and maintain strong relationships with the global consultants and management base
  • Write and deliver technical documentation and briefings
  • Capture and maintain information on consultant expertise areas, skills, abilities, and education & certification levels
  • Create, manage, and maintain lab equipment configurations, software updates and licensing
  • Identify deficiencies and notify management of any additional licensing requirements
  • Develop and execute training plans and schedules leveraging Trellix training, third-party training, and tailored knowledge transfer sessions
  • Understand, monitor, and report on certification and training requirements associated with customer engagements. Examples include DoD 8140/8570, and other industry standard certifications that may be required for consultant engagement
  • Track and report on group and individual training compliance, professional certification maintenance, and continuing education requirements
  • Communicate available training opportunities to the global team
  • Assess effectiveness and determine the impact of training on employee skills and KPIs
  • Gather feedback from trainees after each educational session
  • Maintain updated curricula and training record databases
  • Lead train-the-trainer sessions for internal subject matter experts
  • Communicate and reserve lab resources as necessary to enable specific training needs and delivery options
  • Preemptively notify the PS Lab user base of known and planned downtime for maintenance and upgrades

Company Stage

Growth Equity (Venture Capital)

Total Funding

$423.1M

Headquarters

Plano, Texas

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • Trellix's partnership with the US Navy boosts its credibility in defense sectors.
  • The $400 million capital raise supports further innovation and expansion.
  • Winning the Brandon Hall Award highlights Trellix's commitment to customer education.

What critics are saying

  • A security flaw in the Enterprise Security Manager could harm Trellix's reputation.
  • Strategic shifts by new MD Ganesh Iyer may disrupt operations in India and SAARC.
  • Integration with Amazon GuardDuty may expose potential vulnerabilities if not seamless.

What makes Trellix unique

  • Trellix's AI-powered platforms offer advanced cybersecurity solutions.
  • The company has earned DOD IL5 Certification for its EDR platform.
  • Trellix integrates with Amazon GuardDuty for enhanced threat detection capabilities.

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