Regional Property Manager

Property Name: Menlo Park, Gateway Rising, Sequoia Belle Haven

Property Manager

The Property Manager is responsible for overseeing a portfolio of multi-family affordable housing properties, ensuring strong fiscal performance, regulatory compliance, and exceptional resident services. Reporting to the Associate Director of Property Management, this role serves as a strategic liaison between properties, internal teams, and external stakeholders while leading Community Managers to deliver on MidPen's mission. This is an exciting opportunity to make a direct impact on affordable housing operations during a period of significant portfolio growth and expansion across Northern California.

Responsibilities:

• Manage fiscal performance across property portfolio including budget development, expense approval, cash flow monitoring, and variance reporting
• Ensure strict compliance with all regulatory requirements including HUD, TCAC, Fair Housing, and local regulations through monitoring and tracking systems
• Works with facilities management to ensure preventative maintenance, capital projects, and safety hazard mitigation is completed
• Direct tenant management activities including retention planning, complaint resolution, eviction processing, and lease enforcement
• Hire, train, and coach Community Manager staff while conducting performance reviews and supporting career development
• Lead marketing and leasing efforts including waiting list management, applicant screening, and unit turnover coordination
• Collaborate with Asset Management, Accounting, Human Resources, and Facilities teams to achieve operational excellence
• Conduct risk management activities including security planning, safety meetings, and incident reporting
• Works with team to provide direction and support to ensure properties are meeting KPI goals.
• Leads operational initiatives, driving change and ensuring consistent adoption of updated protocols across all properties.
• Maintains property appearance and standards through routine site and safety inspections, addressing concerns and capital needs to ensure proper upkeep across the portfolio.

Qualifications:

To excel in this role, you should have experience managing a portfolio of multi-family residential properties with a focus on affordable housing operations and team leadership. Specifically, you should have:

• Bachelor's degree and 5+ years of multi-family property management experience (totaling 800+ units), or Associate degree with 3+ years and additional relevant experience
• Tax Credit Specialist and Certified Occupancy Specialist certifications required; or ability to obtain within 6 months
• Minimum 4 years of multi-family property management experience (2 years in affordable housing preferred)
• At least 4 years of supervisory experience managing direct reports
• Proficiency with Microsoft Office Suite and property management software (MRI, Yardi, RealPage, or Boston Post)
• Strong analytical skills including basic accounting and business math capabilities
• Excellent written and verbal communication skills with ability to present to diverse stakeholders
• Valid California Driver's License with reliable transportation for travel between properties
• Commitment to MidPen's mission of providing quality affordable housing and fostering diverse communities

Education and Experience

• Associate degree and three years of multi-family residential management experience with a Bachelor’s degree and five or more years of relevant experience or an equivalent combination of education and experience
• Tax Credit Specialist and Certified Occupancy Specialist certification is required
• Must have four (4) or more years of multi-family property management experience and a minimum of two years of affordable housing experience
• Must have at least four years of supervisory experience

Pay Range

$91,200 - $102,600 Annual Salary - Pay based on applicable experience and qualifications