Full-Time

Implementation Specialist

Submittable

Submittable

201-500 employees

SaaS platform for managing application programs

Compensation Overview

$80k - $90k/yr

No H1B Sponsorship

Remote in USA

Remote

Must reside in the U.S.; not eligible to work from AK, DE, LA, ME, NM, ND, OK, RI, VT, WV, WY.

Category
Consulting (2)
,
Requirements
  • 3+ years of experience in implementation, solutions consulting, or a related client-facing role, preferably in a SaaS environment.
  • Strong project management skills with the ability to manage multiple client engagements simultaneously.
  • Excellent written and verbal communication skills; comfortable leading client-facing conversations and presentations.
  • Creative problem-solver with a solutions-oriented mindset.
  • Ability to quickly develop working knowledge in one or more industries, such as nonprofit/government grants administration, education, contests, or awards.
  • Culturally aware and able to work effectively with people of diverse backgrounds.
Responsibilities
  • Partner with clients to analyze their existing workflows and translate them into effective solutions within the Submittable platform, providing best practice recommendations rooted in industry expertise.
  • Build and configure accounts, forms, and workflows to client specifications, and perform thorough technical and functional testing across applicant, reviewer, and administrative workflows.
  • Design and lead tailored training sessions for clients and their stakeholders, continuously adapting instruction to suit each client's needs and technical proficiency, with the goal of long-term self-sufficiency in mind.
  • Own the client onboarding experience from kick-off to launch, managing timelines, setting expectations, and proactively addressing roadblocks to ensure a smooth and confident transition.
  • Serve as a cross-functional partner by sharing client feedback and insights with Product, Engineering, Marketing, Sales, and Account Management teams to inform feature development and drive customer adoption and retention.
  • Maintain deep platform expertise and act as an internal subject matter resource, collaborating with teams to identify project risks, lessons learned, and mitigation strategies.

Submittable provides a software platform for managing application-based programs. It offers a suite of tools to create application forms with a drag-and-drop builder, set up automated review workflows, collaborate on evaluating submissions, disburse funds and awards, and track program progress with impact and advanced reports. The product works by letting users build customizable forms, route submissions through approval processes, automate scoring and review, and generate outcomes and insights from data. It differentiates itself through easy setup and use, flexible program parameters that can be changed anytime, and strong customer support, making it suitable for organizations handling large volumes of applications across sectors like universities, research institutes, and grant makers. The goal is to help organizations run application-based programs efficiently, with clear progress tracking and measurable results.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$165.8M

Headquarters

Missoula, Montana

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • $47 million revenue shows strong SaaS growth in grant management.
  • 220 employees across Missoula, Bellevue, Indore offices scale operations.
  • Data Sharing and Draft Submissions enhance enterprise data-driven decisions.

What critics are saying

  • Fluxx captures market share with superior AI automation in 12-24 months.
  • SmarterSelect drives churn via discounts in universities within 6-12 months.
  • WizeHive integration fails expose data silos, alienating enterprises in 3-6 months.

What makes Submittable unique

  • Submittable acquired WizeHive, strengthening social impact tech leadership.
  • Microsoft partnership powers AI tools for grant management via Azure OpenAI.
  • Public benefit corporation focuses on tech-social impact intersection.

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Your Connections

People at Submittable who can refer or advise you

Benefits

Health insurance

401K

Optional HSA, FSA, & DCA accounts

Flexible hour

Remote work options

Generous paid parental

Professional development stipends

Involvement in community outreach programs

Fully-stocked kitchens

Weekly catered lunches

Monthly company sponsored happy hours & gatherings

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

-2%
Submittable
Nov 1st, 2024
Best Practices: Transferring Submission Ownership

In case you missed it, Submittable recently announced its latest Transfer Submission Ownership capability.

Securities and Exchange Commission
Oct 2nd, 2024
SEC FORM D

The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.

Business Wire
Aug 9th, 2024
Submittable Acquires WizeHive, Cementing its Leadership in Social Impact Tech

Submittable, a leading social impact platform, today announced its acquisition of WizeHive.

FinSMEs
Aug 9th, 2024
Submittable Acquires WizeHive

Submittable, a Missoula, MT-based social impact platform, acquired WizeHive, a company that provides cloud-based solutions.

Submittable
May 1st, 2024
Access your Submittable Data for a Unified, Actionable Data Ecosystem

Recognizing this need, Submittable is thrilled to announce the launch of Submittable Data Sharing, empowering its enterprise customers with seamless access to their data and fostering a culture of data-driven decision-making.