Business Implementation Manager

Job Description

• The Network Platforms group is part of Network Management organization that serves the Global Network Business (GNB).

• The group is focused on managing the strategy, delivery and the process management that support critical network technology platforms.

• The Business Implementation Manager role is part of the Authorization Delivery Team.

• The team drives the end to end project delivery leading the execution and delivery of technical projects.

Job Responsibilities:

• Responsible for project management activities relating to technology projects across a range of network functions e.g. authorizations and ATM platforms 

• Co-ordinate business activities on technology releases and manage releases from end to end 

• Work collaboratively across various stakeholder groups such as GNB, GNS, GMS, Finance, Technologies, Compliance and other cross functional areas 

• Ensure alignment on business testing and operational readiness by partnering with leaders and project teams to source resources to meet project deliverables 

• Responsible for building and managing global relationships with business partners to understand business requirements, constraints or other opportunities related to platform 

• Influence, lead and communicate to all levels across a broad range of customers and constituents 

Required Qualifications: 

• Exceptional project management skills 

• Management of project scope, budget and timelines

• Strong results orientation with the ability to effectively analyze and identifying and manage Risks, Issues, Budgets, Timelines and Scope 

• Knowledge of AXP transaction processing preferred i.e. authorization and settlement 

• Experience in all phases of project management and delivery, including UAT and implementation 

• Experience of driving results and collaborating in a cross-functional and global environment 

• Strong communication, negotiation, collaboration and influencing skills 

• Ability to identify opportunities to reduce costs and / or timelines without adding unacceptable risks to quality 

• Excellent presentation skills 

• Bachelor's Degree or higher preferred 

• Knowledge of Digital Network environment preferred

• Knowledge of Agile Delivery Methodology preferred 

• PMP preferred 

• Prior Amex experience is a big plus 

• Experience in Network GNS is a big plus

Qualifications

Additional Information