Full-Time

Benefits Associate

HR Operations

Updated on 3/13/2025

RVO Health

RVO Health

1,001-5,000 employees

Digital health platform for managing wellbeing

Compensation Overview

$52k - $62kAnnually

Mid, Senior

No H1B Sponsorship

Charlotte, NC, USA

Hybrid work schedule: in-office Tuesday, Wednesday, and Thursday; remote on Monday and Friday.

Category
Human Resources
People & HR
Requirements
  • 4+ years’ Benefits Administration experience
  • Expert understanding of self-insured and fully insured Health and Welfare Benefit Plans, Ancillary, Retirement Plans, and the accompanying laws and regulations associated with each
  • Knowledge of national health care policies, HIPAA, FMLA, ERISA and associated reporting requirements
  • Demonstrated success in supporting diverse teams in a fast-paced, agile business environment
  • Excellent verbal and written communication skills and ability to write or speak about complicated benefit issues in small and large groups
  • Strong attention to detail, organization and the highest standards for accuracy and precision
  • Ability to strike a balance between project and program management and day to day execution and prioritize in a rapidly changing environment
Responsibilities
  • Act as subject matter expert for employee questions on health, welfare, wellness, leaves policies, programs and retirement programs
  • Ensure the accuracy of all benefits enrollments
  • Assist with the open enrollment process, including assisting with communication materials and coordination of meetings
  • Advise employees, answer questions, and enroll staff in benefit programs
  • Process various paperwork, especially regarding disability, FMLA absences, and employee life status changes
  • Appeal decisions made by insurance companies, resolve disputes, and solve problems with benefits and compensation programs
  • Perform quality checks of benefits-related data including monitoring and resolving file discrepancies
  • Support HRBP’s and staff in handling highly confidential issues and escalated inquiries to provide clear resolution and minimize legal risk
  • Review monthly billings and invoices from vendors for accuracy and ensure timely payment
  • Assist with reviewing and monitoring plans and programs to ensure compliance with applicable laws and regulations
  • Assist HR team with administering, processing and maintaining leaves in accordance with FMLA, LOA, Military Leave
Desired Qualifications
  • Experience with ADP Workforce Now and similar HRIS software a plus
  • Experience administering benefits internationally a plus

RVO Health provides a platform that simplifies health and wellness management for nearly 100 million users each month. The company connects individuals and families with reliable health information, doctors, and hospitals, making it easier for them to navigate their healthcare options. RVO Health's digital platforms offer expert-reviewed content and personalized experiences, helping users make informed decisions about their health. Unlike many competitors, RVO Health focuses on accessibility and affordability, ensuring that users can find the right care without confusion. The company's goal is to enhance health outcomes by providing comprehensive support throughout the health journey, from finding care providers to managing overall wellbeing.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Charlotte, North Carolina

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • RVO Health benefits from the growing telehealth adoption, expanding its digital services.
  • The digital health market's projected growth supports RVO Health's platform expansion.
  • RVO Health can leverage AI integration to enhance its digital health platforms.

What critics are saying

  • Increased competition from digital health startups may dilute RVO Health's market share.
  • Rapid technological advancements require RVO Health to continuously update its platforms.
  • Data privacy concerns could lead to regulatory scrutiny for RVO Health's digital services.

What makes RVO Health unique

  • RVO Health offers expert-reviewed, straightforward health information to simplify healthcare decisions.
  • The company connects users with doctors and hospitals, enhancing healthcare accessibility.
  • RVO Health provides personalized health management tools, catering to individual health needs.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, dental, & vision

Life Insurance

Short & Long-Term Disability Insurance

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Company News

Yahoo Finance
Oct 31st, 2023
mPulse Recognizes Innovative Healthcare Organizations in the Sixth Annual Activate 2023 Awards

RVO Health worked with mPulse to implement a 26-week-long SMS program coupled with a coaching program aimed at increasing member knowledge, confidence and engagement in blood pressure and hypertension management.

Editor & Publisher
Aug 30th, 2023
World of Good Brands appoints Faye McCray as head of content, Well+Good & LIVESTRONG.com

McCray joins World of Good Brands most recently from RVO Health, where she was vice president and head of Health Equity & Social Impact across the company's brands including Healthline, Psych Central, Greatist and more.

Red Ventures
Aug 22nd, 2023
RV Health adds PlateJoy Health to its Brand Roster

RV is a diverse portfolio of businesses and brands that help millions of people make lifes most important decisions.