Full-Time

Benefits Associate

HR Operations

Updated on 2/6/2025

RVO Health

RVO Health

1,001-5,000 employees

Digital health platform for managing wellbeing

Consumer Software
Healthcare

Compensation Overview

$52k - $62kAnnually

Mid, Senior

No H1B Sponsorship

Charlotte, NC, USA

Employees are required to work in the Charlotte office Tuesday, Wednesday, and Thursday each week, and can work remotely on Mondays and Fridays.

Category
Human Resources
People & HR

You match the following RVO Health's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 4+ years’ Benefits Administration experience
  • Expert understanding of self-insured and fully insured Health and Welfare Benefit Plans, Ancillary, Retirement Plans, and the accompanying laws and regulations associated with each
  • Knowledge of national health care policies, HIPAA, FMLA, ERISA and associated reporting requirements
  • Demonstrated success in supporting diverse teams in a fast-paced, agile business environment
  • Excellent verbal and written communication skills and ability to write or speak about complicated benefit issues in small and large groups
  • Strong attention to detail, organization and the highest standards for accuracy and precision
  • Ability to strike a balance between project and program management and day to day execution and prioritize in a rapidly changing environment
Responsibilities
  • Act as subject matter expert for employee questions on health, welfare, wellness, leaves policies, programs and retirement programs
  • Ensure the accuracy of all benefits enrollments
  • Assist with the open enrollment process, including assisting with communication materials and coordination of meetings
  • Advise employees, answer questions, and enroll staff in benefit programs
  • Process various paperwork, especially regarding disability, FMLA absences, and employee life status changes
  • Appeal decisions made by insurance companies, resolve disputes, and solve problems with benefits and compensation programs
  • Perform quality checks of benefits-related data including monitoring and resolving file discrepancies
  • Support HRBP’s and staff in handling highly confidential issues and escalated inquiries to provide clear resolution and minimize legal risk
  • Review monthly billings and invoices from vendors for accuracy and ensure timely payment
  • Assist with reviewing and monitoring plans and programs to ensure compliance with applicable laws and regulations
  • Assist HR team with administering, processing and maintaining leaves in accordance with FMLA, LOA, Military Leave
Desired Qualifications
  • Experience with ADP Workforce Now and similar HRIS software a plus
  • Experience administering benefits internationally a plus

RVO Health provides a platform that simplifies health and wellness management for nearly 100 million users each month. The company connects individuals and families with reliable health information, appropriate doctors, and hospitals, while also helping them save on healthcare costs. Its digital health services include expert-reviewed content and personalized experiences that guide users through their healthcare decisions. RVO Health stands out from competitors by offering a comprehensive approach that addresses all aspects of health management, making it easier for users to navigate their health journeys. The goal of RVO Health is to enhance accessibility and affordability in healthcare, ensuring that everyone can manage their wellbeing effectively.

Company Stage

N/A

Total Funding

N/A

Headquarters

Charlotte, North Carolina

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • RVO Health benefits from the growing telehealth adoption, expanding its digital services.
  • The digital health market's projected growth supports RVO Health's platform expansion.
  • RVO Health can leverage AI integration to enhance its digital health platforms.

What critics are saying

  • Increased competition from digital health startups may dilute RVO Health's market share.
  • Rapid technological advancements require RVO Health to continuously update its platforms.
  • Data privacy concerns could lead to regulatory scrutiny for RVO Health's digital services.

What makes RVO Health unique

  • RVO Health offers expert-reviewed, straightforward health information to simplify healthcare decisions.
  • The company connects users with doctors and hospitals, enhancing healthcare accessibility.
  • RVO Health provides personalized health management tools, catering to individual health needs.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, dental, & vision

Life Insurance

Short & Long-Term Disability Insurance

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program